Account Manager - Landscape Division

Full Time
Upper Marlboro, MD 20774
Posted
Job description

Account Manager- Landscape Division

PLEASANT VIEW PROPERTY SERVICES has been setting standards in the Commercial Property Services industry for more than a decade. We are a stable, value-based business. Excellence is an integral part of our work ethic and our results. With state-of-the-art technology, customized software systems, stellar account management, and award-winning talent, we have built a trusted reputation for delivering personalized, professional services that exceed all expectations. As we embark on an exciting and ambitious journey to 10-10-10, join us, and unleash your sales and leadership prowess as a landscape management and enhancement champion!

Essential Duties and Tasks:

As the Account Manager, you will be responsible for driving growth and success by ensuring the efficient sale, production, installation, and continuation of projects to the client’s satisfaction and within the estimated, approved budget. This will be accomplished by coordinating, administering, and disseminating information from the client, and their property management team. You are the liaison to the client and are responsible for facilitating and communicating the client’s needs to the various operating departments within Pleasant View, as well as with our internal teams and/or service partners in coordinating logistical requirements.

As the go-to person for your accounts, you will be responsible for coordinating invoicing functions for our customer base and systemically authorizing payment to subcontractors. Tasks include data entry into internal and external systems, and creating estimates, work orders, spreadsheets, and coding vendor bills. Support our operations team whenever necessary and watch your career soar to new heights in this exciting position.

Responsibilities:

  • Establishing, planning, and managing all the client’s properties’ maintenance schedules and projects
  • Generating work orders and detailed order forms as well as managing all project dates and corporate database (forms)
  • Scheduling and facilitating direct estimate requests, pre-project, project, pre- and post-project meetings as warranted, providing all necessary documentation such as client authorizations, invoicing formats, and any other client details communicated, etc.
  • Generating and modifying workflow details
  • Coordinating all maintenance and project needs with operations management with scheduled timelines and ensuring that the client approves estimated charges and timelines in order to meet the deadline without cost overrun
  • Coordinating all specific requirements between client and operations, including the acquisition of all property maps, Unit numbers, Postal addresses, directory of client contacts
  • Attend client meetings and site inspections as required
  • Coordinate all maintenance and install requirements and schedules with operations, subcontractors, and our client invoicing management. Including any change orders.
  • Writing purchase orders for the procurement of subcontracted services, rentals, or materials and ensuring timely delivery and return of goods as contracted
  • With oversight from the Branch Operation Manager manage client budgets, and our costs, and profit margins of each job
  • Make provisions for any necessary licenses, permits, and/or certificates as needed on site
  • Provide regular updates, respond to inquiries, and address any client concerns in a timely manner

Knowledge, Skills, and Abilities:

  • 2 years of related experience in the property management, light construction, or commercial sales industry and/or any equivalent combination of experience and education from which comparable knowledge, skills, and abilities have been achieved.
  • Proficient and very familiar with the corporate workflow process from start to finish.
  • Proficient in Google Workspace, Project-related software, and Microsoft Office (Excel. Word, Outlook, Internet). Training will be provided for all internal systems (Salesforce.com, Work Order system, Inventory, data management system, etc).
  • Must be very detail-oriented, and possess exceptional organizational skills. Must be willing to work both independently and participate as a team player for achieving departmental and company goals.
  • Must have the ability to multitask in a fast-paced environment, competently handling demanding deadlines.
  • Excellent customer service, problem-solving skills, and the ability to work with cross-functional teams across many levels of management including the executive team.
  • Exceptional communication (verbal and written) and interpersonal skills.
  • Ability to analyze and interpret general business contracts, as well as proficiently write reports and other business correspondence.
  • Resourcefulness—Applicant must possess innovative problem-solving and decision-making skills.
  • Proficiency in budgetary management skills requiring participation in budget meetings and being able to discuss and communicate changes that impact the bottom line for the client and Pleasant View.
  • Leadership skills—Ability to delegate. give direction, and the ability to meet deadlines.
  • Willingness to learn and develop new skills
  • A strong work ethic, enthusiasm, and a positive attitude are a must!
  • Must be willing to work evenings, holidays, and weekends as necessary.
  • Be open to any additional responsibilities as they arise and provide support to various departments within the company.

Education & Experience:

  • Associate’s degree in sales, business administration, or accounting preferred or related field and/or equivalent experience.
  • At least two years of related experience is required.
  • Bilingual English/Spanish is Preferred

Physical Requirements:

  • Regularly required to use hands to finger, handle or feel, reach with hands and arms, and talk or hear.
  • Regularly lift and/or move objects 5-30 lbs. occasionally.
  • Frequently required to stand, walk, stoop, kneel, crouch or crawl.
  • Occasionally required to sit and climb or balance.
  • Specific vision abilities required for this job include close vision, distance vision; color vision, peripheral vision, depth perception, and the ability to adjust and focus.

Compensation & Benefits:

Competitive Salary & Bonus

Health Reimbursement Arrangement (HRA)

Company Cell Phone & Laptop

401K (Match)

PTO

Paid Holidays

Paid Training & Development

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Experience level:

  • 2 years

Schedule:

  • Monday to Friday
  • On call

Ability to commute/relocate:

  • Upper Marlboro, MD 20774: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Landscaping: 2 years (Preferred)

Work Location: In person

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