Job description

Job Summary:

As an Administrative & CSR Account Support team member, you will work closely with the Account Managers at Ad Direct, Inc. in the Customer Service Department. You will help to ensure all day-to-day tasks and objectives are executed efficiently and in a timely manner with the client in mind.

This position requires excellent verbal and written communication skills, superior organizational and prioritization skills. We are looking for an individual who has a goal-oriented approach to completing work, and critical thinking when faced with challenges needing creative solutions. We are seeking a self directed individual who takes pride in a job well done and values both individual and team successes.

What you day to day may look like:

· Prepare, coordinate, and track seminars and direct mail campaigns

· Generate and manage reports based on client-provided information

· Enter data accurately into internal and external databases and customer relation management (CRM) systems

· Maintain professional communication via phone and e-mail with clients

· Other duties as assigned

Qualifications and Requirements:

· High school diploma or GED equivalent; Associate or Bachelor degree in business, technology, or other related specialty is a plus

· 3+ years of proven administrative support experience

· Proficient to Expert in Microsoft Office 365, with an exceptional knowledge of Excel, Word, and Outlook

· 50+ WPM as well as usage of 10-key

· Follow instructions from concept to completion, maintaining superb attention to detail

· Work well with others to complete projects in a timely fashion

Work Environment:

· Internal work environment (office space)

· Noise levels range from quiet to moderate, depending on which part of the building you are in. The employee’s space is in a quiet location within the building

Physical Demands:

· The employee is regularly required to sit, stand, walk, speak, hear, and use hands and fingers

· Usage of keyboard (typing)

· The employee may occasionally lift and/or move up to 20 pounds

Job Type: Full-time

Pay: $14.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Experience level:

• 2 years
• 3 years

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Barberton, OH 44203: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Required)

Work Location: In person

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