Job description

Job Title: Administrative Assistant

Overview: Responsible for administrative duties as related to Mitchell’s Place – South Side and billing duties for the organization.

Reports to: Billing Director

FLSA: Non-Exempt

Duties:

• Front Office
• Answer multi-line calls first
• Order Office Supplies and keeps area neat for easy accessibility.
• Responsible for scanning all current/old records to the electronic health records system. Upload any paper scans to EHR.
• Supervise/guide anyone who is assisting with this process

• Respond to online inquiries and messages from answering service
• Handle Opening Procedure / Closing Procedure based on schedule
• Patient Related information
• Enter schedules into scheduling software for all Mitchell’s Place – South Side providers
• Copy patient records as requested
• Add new patients/clients to EHR.
• Fulfill all Disability Inquiries
• Mitchell’s Place – South Side
• Make copies of employee paperwork and mail to correct DHR agency (CA/N forms, etc.)
• Handle Staff Information Forms
• Handle putting in new employees/patients, taking out old employees and patients in various systems
• Make sure all Financial Policies are uploaded to EHR
• Scan older ELP documents into EHR
• Manage Schoolcast
• Putting new employees in, taking out old employees
• Adding new patients and Parent information

• Handle any facility needs (pest control, air conditioning, etc.)
• Maintain File room, such that no files are left out overnight.
• Respond to website emails or send them to appropriate person.
• Handle all COVID related items
• Disinfectant
• Filling bottles
• Make alcohol wipes

• Tour specific groups
• Billing Department
• Assist billing director with follow-up on denied claims
• Assist billing director with review / resolution of rejected claims

Minimum qualification and requirements

• Proficient in Microsoft Office (Excel, Word)
• Ability to work collaboratively
• Positive Attitude
• Multi-task
• Willingness to learn
• Prefer bilingual ability, but not necessary

Job Type: Full-time

Pay: $16.50 - $17.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Birmingham, AL 35205: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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