Morada Senior Living proudly operates more than 20, care- and lifestyle-focused communities in the Southwestern United States. With a core concentration throughout Texas, and emerging presence in New Mexico, Arkansas and Oklahoma, Morada communities together account for more than 2,000 units and offer a full spectrum of senior living and care options, including Active Independent Living, Assisted Living, Memory Care, Skilled Nursing and available, short-term Respite Care.

Morada Senior Living is hiring an Area Sales and Operations Manager to support our communities in New Mexico and Colorado.

Location: Albuquerque or surrounding area.

The Area Manager supports, leads and directs the communities in a designated region or area to operational and financial success. Responsible for the positive and effective leadership, operation and management of the community setting the tone for the Residents and Team Members. Maintains standards of excellence, occupancy and financial goals within established budgetary guidelines.

Responsibilities:

• Manages the operations for a select region by directing and coordinating activities consistent with established goals, objectives, and policies of Discovery Senior Living.
• Communicates a clear, resident focused vision to communities
• Reviews annual resident satisfaction survey. Develops and deploys programs to ensure and increase resident satisfaction
• Manages the Executive Director of each community. Holds Executive Director accountable for achievement of community specific and organization wide goals
• Trains new Executive Directors and provides continuous development opportunities.
• Develops plan to meet NOI expectations with each Executive Director
• Ensures budgeted revenue is achieved or exceeded by maximizing occupancy
• Develops and executes plans to increase occupancy
• Reviews monthly financial statements, implements plans of action with Executive Director for deficiencies
• Maintains strong knowledge of competition
• Performs above duties by being a visible presence in the communities
• Fills in for Executive Director vacancies.

Supervisory Responsibilities:

• Oversee and/or manage efforts related to recruitment, hiring, employee relations and separations of Executive Directors and other community leaders in accordance with policy.
• Responsible for oversight of Community Executive Directors, maintaining full responsibility for efficient operations and compliance with the financial goals established in the approved Operating Budget within the Region.
• Responsible for delegating authority, responsibility and accountability to the responsible leader.
• Demonstrate an attitude of teamwork when interacting with Community Team Members; take ownership of job responsibilities through prompt and appropriate follow-up to issues as they arise (ensuring appropriate resolution); anticipate needs of residents and/or Community Team Members in a proactive fashion.
• Promote development of team management skills, capabilities and sharing of best practices through participation in and leadership within Region.

Qualifications:

• A minimum of a Bachelor’s degree in a related field
• A minimum of five years’ experience in a Senior Living leadership role that includes Sales/Operations responsibilities
• Ability to travel frequently

Benefits:

In addition to a rewarding career and competitive salary, Morada offers a comprehensive benefit package.

Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.

EOE D/V