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The Assistant Director, Residential Education position reports to and collaborates with the Associate Director of Residential Education, and will manage all aspects of the administration, supervision, and coordination of residential communities and individual development that occurs in the college's residential buildings. This role will also serve in an on-call capacity to respond to both emergency and non-crisis situations. This is an important role that requires excellent communication and relationship-building skills, as well as a commitment to diversity, equity, and inclusion. This role will directly supervise four professional Residence Directors.

ESSENTIAL JOB DUTIES

• Hire, onboard, train, and directly supervise, student and full-time staff.
• Develop recruitment and selection tools and provide training and information sessions for interviewers
• Oversee and/or chair departmental committees and staff project assignments
• Serve in the Administrator On Call duty rotation to support the Residence Director on duty and respond to urgent matters and emergencies via phone, and as necessary, in-person
• Collaborate and liaise with other personnel and departments as necessary to relay and gather pertinent information.
• Meet individual students to discuss concerns and problems, providing assistance and support as required, and referring students to resources as appropriate.
• Maintain all necessary documentation, perform data entry, and submit reports from meetings and incidents as required by college procedures and federal and state laws and regulations.
• Follow-up and verify completion of sanctions.
• Send notices and communications to students regarding community concerns, large scale events, and upcoming processes
• Meet with students documented for policy violations and make final determinations regarding sanctions as an Administrative Hearing Officer.
• Serve on Sanction Panels and Hearing Boards.
• Communicate with other departments, staff committees, and faculty regarding first-year and transfer student initiatives, learning communities, faculty mentorship program, and the first-year international student peer mentorship program.
• Oversee the first-year international student peer mentorship program and its direction with the Office of International Student Affairs, supporting student transition with the Emersion Program.
• Work closely with the Emersion Peer Mentorship program including assisting with selection of peer mentors and facilitation of the Emersion course.
• Perform other miscellaneous duties as assigned.

QUALIFICATIONS - Qualifications are deemed required or preferred and represent what is needed to effectively perform job.

• Master's Degree in College Student Personnel, Student Affairs, Psychology, or a related field required
• Minimum three years of previous experience in a college or university housing and residence life environment, including student staff supervision, housing operations, student programming, crisis response, project management, and administrative duties

KNOWLEDGE, SKILLS, AND ABILITIES - May be representative, but not all-inclusive, of those knowledge, skills, and abilities commonly associated with the job.

• Knowledge of facilities and building management
• Commitment to diversity, intersections of individuals, and team building
• Ability to effectively work with students from a broad range of backgrounds and life experiences
• Ability to supervise and train staff members
• Proficiency in using G Suite and the ability to learn new software easily
• Self-starter with excellent interpersonal communication and problem-solving skills
• Excellent organizational and critical thinking skills

• Ability to be flexible and adapt to changing circumstances
• Knowledge of or experience with housing and conduct systems such as StarRez, Symplicity Advocate, or Maxient preferred
• Exceptional accuracy and attention to detail required

PHYSICAL ABILITIES - Activities commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• This position is generally sedentary in nature, movement throughout the area is required from time to time.
• Ability to have continuous oral and written communication with co-workers, supervisors, and customers is essential.
• Repetitive movements, occasional lifting of up to 50 pounds, reaching, lifting, stooping and the ability to read a computer screen, detect color-coding and read fine print will be expected.
• Ability to serve in an out-of-hours on-campus duty rotation is required.

WORK ENVIRONMENT - Environmental or atmospheric conditions commonly associated with the performance of the functions of this job.

• General office conditions. Exposed to moderate noise levels

COMPENSATION

Starting salary for this position will be between $54,274 - $66,486 annually commensurate with experience.

This position has the option of one remote day per week. The hybrid arrangement will be made upon hire. Candidates must reside within a reasonable commuting distance of the Boston campus in order to ensure operational effectiveness.

Grade of Position: 23-07E

Scheduled Weekly Hours: 36.25

In addition to a competitive salary, Emerson College is committed to the health and well-being of our employees and family members. We offer a generous benefits package to regular staff scheduled to work 20+ hours per week.

Benefits include outstanding health plans with limited out-of-pocket expenses, dental plans, generous time-off programs, and a 403(b) retirement benefit with a 9% employer contribution once eligible. Additional benefits such as life and disability coverage as well as commuter offerings are available.

Please refer to our benefits website for a full list of benefits and eligibility requirements.

About Us
Emerson College is the nations only four-year institution dedicated exclusively to majors in communication and the arts in a liberal arts context. Its main campus is located in the center of the dynamic multicultural city of Boston, in close proximity to major publishing houses, arts institutions, and research centers. The college also has campuses in Los Angeles and the Netherlands. Emerson College enrolls over 4,300 graduate and undergraduate students from more than 70 countries and all 50 states.

Diversity Statement
Emerson College believes diversity enriches the educational experience by providing students with the opportunity to learn from individuals who may have different backgrounds, experiences, and perspectives. Engagement with diversity in the curriculum, in our co-curricular offerings, and all other aspects of the College enhances the personal and intellectual growth of all members of our campus community. Emerson is committed to strengthening communities, including our workplace, by fostering the development of the intercultural competencies necessary for meaningful citizenship in an increasingly complex, pluralistic society. Emerson College does not discriminate on the basis of sex/gender in its educational programs or activities. Emerson has designated the Associate Vice President, Title IX, and Clery Coordinator to respond to inquiries regarding the College Sexual Misconduct Policy. The Title IX Coordinator may be reached at 8 Park Plaza, Transportation Bldg, Room 230 Boston, MA 02116; Telephone: 617-824-8999; email: titleix@emerson.edu

Annual Clery Report
In accordance with the federal Clery and Campus SaVE Acts, Emerson College commits to providing all current and prospective students and employees with access to the annual campus security reports for each of our campuses. This report may be accessed from the Emerson College Police Department website.

Grade Ranges
Information on Emerson College staff grade rangejeid-55d56832da861a4cb8d6837ec772915a