5819 US-19, New Port Richey, FL 34652

AUTOMOTIVE SERVICE APPOINTMENT SCHEDULER
Business Development Representative

Excellent Compensation, Benefits & Room for Advancement!

Prior Clerical, Customer Service or Administrative Experience Required. BDC Experience is Highly Desired!

Ken Ganley Kia of New Port Richey is HIRING NOW for friendly BDC Service Representatives to set up service appointments, answer inbound service calls, and, most importantly, provide excellent customer service at our busy Service Departments Those with previous Clerical, Business Development, or Call Center experience are encouraged to apply!

We are proud to be part of Ken Ganley Auto Group that now ranks #14 in the country overall! Join our world-class team and be a part of one of the fastest-growing dealership groups in Central Florida and beyond! We offer continuous paid training and a best-in-class compensation and benefits package, including top pay and benefits in our area. Apply online today!

We offer:

• Excellent Pay PLUS Commission!
• Full-time Position
• Performance bonuses based on excellent customer service!
• Paid Training
• Work/Life Balance: Flexible 5-day workweek
• Full Family Benefits – Medical, Dental, Vision, and Life Insurance
• 401(k) Retirement Plan
• Paid vacation, holidays & sick time
• Employee discounts on products & services & vehicle purchase plans
• Stable work with growth and advancement opportunities

Responsibilities – BDC Representative:

• Answer incoming calls and work with vehicle owners to book appointments for vehicle service
• Schedule automotive service appointments
• Call customers to confirm service appointments and/or remind them when their vehicle is due for its next service
• Assist with recalls: The Service Manager will supply a list of customers in our database with open recalls and/or due maintenance
• Call customers who need the recall completed on their vehicle and set an appointment that is mutually convenient for the customer and service department
• Assist with other duties as needed / assigned

Requirements – BDC Representative:

• This is an onsite position
• Automotive dealership experience is a plus!
• BDC experience is highly desired!
• Prior Clerical, Administrative, or BDC experience preferred
• Steady work history required
• Great phone voice and experience handling high-call volume
• Must have the ability to multi-task
• Outgoing and a fast learner
• Must be skilled with Computer Data Entry and Microsoft Word & Excel, as well as Multi-Line Phone systems
• Must be reliable
• Professional appearance and a positive attitude
• Valid driver's license and clean driving record
• Please upload your resume. Completing the online assessment will grant you priority consideration!
• Must pass pre-employment testing to include background checks, MVR, and drug screen

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.