Job description

Summary

Support our customers with the deployment and maintenance of our apps in their Microsoft on-premise and Azure private cloud deployments.

MFB Technologies is a LegalTech startup that sells Align for Litigators – a groundbreaking software platform that allows litigators at medium and large law firms to seamlessly transition their workflows into the digital age. Align is in use by some of the country’s top lawyers, and we are rapidly adding new customers.

This is not a help desk position. This position is for someone with solid experience giving expert technical support to enterprise groups with applications deployed in an on-premise Microsoft environment and an Azure cloud environment. It requires solid technical knowledge of Active Directory/Azure AD, VM and cloud infrastructure, and the ability to troubleshoot web and iOS applications.

Our Company

Founded by a partner at one of the nation’s most elite law firms, MFB Technologies is building modern applications for today’s top lawyers. Our products were conceived and designed with the insight gained from our founder’s two decades as a trial lawyer. Our flagship product—Align for Litigators—is on sale and in use by top litigators in the U.S.

We are a startup through and through. We pride ourselves on teamwork, collaboration, flexibility, and open-mindedness. We want our employees to believe in our mission, grow with our company, invest in our future, and reap the rewards of our success.

We are a growth mindset company, and we place particular importance on community and culture. At MFB we all know each other, take an interest in each other’s work, and are excited to build the company together.

The Position

Qualified candidates will have:

• Two to four (2-4) years technical support experience involving Microsoft's on-prem stack (Active Directory, IIS, SQL Server) and Azure stack (Azure AD, Azure Web Apps, Azure SQL Server).
• One to two (1-2) years troubleshooting web applications, iOS applications, and general networking (DHCP, DNS, routing)
• One to two (1-2) years of PowerShell experience
• Experience with Docker and Linux admin tools

This is a terrific position for someone with strong Microsoft/Azure technical skills, good communication abilities, and a desire to learn and grow their responsibilities.

Job Responsibilities

Candidates will be expected to:

• Learn our app's infrastructure, which consists of a .NET Restful API deployed on IIS or in the cloud, as well as web and iOS frontends.
• Support our existing customers' application support team, help desk personnel, and end users with troubleshooting and maintenance of our applications
• Assist our customers with initial deployments and upgrades
• Support and maintain our internal QA testing environment
• Improve our internal support tracking systems and processes
• Improve our deployment and upgrade processes

Salary and Benefits

We are offering a minimum salary of $70,000.

We provide vacation, health insurance and sick leave. We also provide our employees with paid time for professional development.

Application Instructions - PLEASE READ

If you’re interested in growing a startup while having fun, reach out to us. All candidates must submit: (1) a current resume; (2) a brief (less than 500 words) description of the work experience you have and why you think you would be a good fit for a MFB.

N.B. Applications submitted that are missing any of the listed requirements will be rejected without further consideration.

Job Type: Full-time

Pay: From $70,000.00 per year

Benefits:

• Health insurance
• Paid time off
• Professional development assistance

Schedule:

• Monday to Friday

Experience:

• PowerShell: 1 year (Required)
• IIS: 2 years (Required)
• Azure: 2 years (Required)

Work Location: Remote

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