ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for Business Center functions to ensure reliable and cost effective service for all Guests, Convention participants, and in-house customers and all their printing, shipping, receiving, and mailing needs.
• Receive and execute printing jobs in high volume.
• Use the Point of Sale cashier system to execute payments received.
• Make ready out-going mail and freight by labeling, adding postage, setting-up FedEx packets, UPS deliveries, etc.
• Make constant contact with both internal and external customers to provide optimal guest service.
• Other duties may be assigned.

KNOWLEDGE/SKILLS/ABILITIES

• Knowledge of UPS/FedEx/USPS procedures preferred.
• Ability to operate a computer (to access & input information using Microsoft Office, AS400, et. al.), copy machine, postage machine, pallet jack, etc., in order to perform job functions and assist guests.
• Outstanding oral and written communication skills with the ability to accurately communicate reports, business correspondence, and procedure manuals.
• A high level understanding of interpersonal skills to productively deal with business contacts and team members at all levels of the company.
• Possess a strong attention to detail and engaging presentation skills.
• Ability to effectively present information and respond to questions from groups of managers, staff, clients, and general public.
• High School Diploma
• Must be a minimum of 18 years of age.
• Proficient in Microsoft Office Products: Project, Word, Excel, Power Point, Publisher and Outlook.
• Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to lift 50 lbs.

While performing the duties of this job, the employee: must be able to maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, team members and others. Is regularly required to sit; stand; walk and move through all areas of the casino; speak and hear; use hands to finger, handle, or feel. May reach with hands and arms above shoulder level; bend/stoop, squat, balance, kneel, lift and push/pull. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance visions, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

While performing the duties of this job, the employee is regularly exposed to a smoke-filled environment. The noise level in the work environment is usually loud.