Pacific Outdoor Living is currently hiring for a full-time Call Center Representative to join our team in the Sun Valley, California area and work with customers to answer questions about the benefits of our services for their landscaping needs. This full-time customer service position earns a competitive pay of up to $15-$18/hour.

In addition to competitive pay and our positive company culture, we offer our Call Center Representatives the following bonuses after a provisional period:

• Weekly paychecks and bonuses
• Health and dental, weekly paychecks
• Codified training

Additionally, after 90 days, we offer 6 paid holidays and after 6 months, a 401k plan with a 4% match.

If we've piqued your interest and you're ready to apply, it's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon!

DAY-TO-DAY

Our Call Center Representative plays an essential role in our company as you work with current and prospective clients. Your daily tasks include providing top-notch customer service while sharing the exceptional landscaping services we provide and setting appointments for our sales reps. Once you've passed the baton, our sales representatives can then guide customers toward purchasing decisions that best suit their needs. You also complete data entry by entering information into our customer relations management software (CRM). You are dedicated to keeping our records accurate and up to date. Further, you help maintain positive relationships with previous customers and respond to inquiries to keep them current about our offerings. At the end of the day, we rely on your organizational and customer service skills to help ensure our customers are happy and our company is continually growing!

ABOUT PACIFIC OUTDOOR LIVING

Pacific Outdoor Living offers a beautiful landscape design for any space outdoors in the city of Sun Valley, California. We are designers and builders that manage projects with the utmost customer satisfaction. Our reputation for excellence and unparalleled quality of service in Southern California earned us a place on the Inc. 500 list of fastest-growing companies in America. We pride ourselves in accomplishing designs that our experts learned from hands-on experience. We supply our customers with high-quality designs from crew members undergoing immense training and certification to ensure the value of their work meets the highest standards of our customers - every time.

OUR IDEAL CANDIDATE

• Self-Motivated - sees what needs to be done and takes initiative to get it done
• Detail-Oriented - can manage a variety of details without sacrificing accuracy or efficiency
• Personable - can connect with a variety of people and personality types
• Customer Service Rockstar - genuinely desires to meet the needs of others
• Positive - approaches situations with enthusiasm and optimism

If this sounds like you, keep reading!

REQUIREMENTS

• Prior experience being a call center agent or similar retail experience
• Comfortable being on the phone 8 hours a day as well as make some cold calls
• Able to type 40+ WPM
• Foundational computer and data entry skills
• 2 years of CSR experience is a plus

If you meet the above requirements, we need you. Apply today to join our team as a Call Center Representative!

Location: 91352