Call Centre Agent

Full Time
Liverpool
Posted
Job description

The call centre is the main communications for the Liverpool University Hospital NHS Foundation Trust. We receive approximately 130,000 calls per month and 20000 outpatient appointment calls per month.

We are looking for an enthusiastic individual to join the team.

We are offering one 1 x 30 hour p/w posts with no set work pattern; you will be working according to the needs of the service. Previous roles in a similar environment preferential as we are looking for someone who has an understanding of NHS terminology and structure. You will need to have experience working under pressure and work part of a team.

The department operates on a 24/7 service including all bank holidays and weekends, so flexible approach to work is required.Candidates who have applied previously (within the last 6 months) are asked not to re-apply.

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