Care Coordinator

Job Details

Job Location

Milwaukee WI

Job Purpose:

This is a professional position that is responsible for the care and treatment of mentally ill adults. The Case Manager will develop and implement the treatment plan, which will include the necessary follow-up, case management and intervention as required.

Reporting Relationships

This position reports to the CCS Clinical Coordinator. This position has no direct reports.

Essential Job Functions:

• Develop a treatment relationship with a client and formulate treatment plans on his/her caseload that will detail treatment to be provided.
• Provide psychosocial rehabilitation, symptom monitoring & management and supportive counseling to clients on caseload and participate in “team case management”.
• Monitor client’s psychiatric medication regime and compliance as directed by the physician.
• Provide crisis intervention and supportive counseling to clients who are in crisis.
• Responsible for maintaining treatment-oriented environment (under supervision of program supervisor) and assure consistency in carrying out treatment objectives.
• Coordinate utilization of various community resources, day programs and outside health care providers.
• Assists clients in financial planning and development of income resources.
• Coordinate client access to all entitlement programs and will act as protective payee for client’s Social Security benefits when appropriate.
• Provide treatment related education and liaison with client’s family.
• Assist client in securing adequate housing and prompting and training for skills necessary to keep housing.
• Responsible for coordinating the efforts of all professionals and paraprofessionals involved with each client.
• Responsible for formulation of appropriate discharge plan with assistance of client and program supervisor.
• Responsible for accurate documentation and maintaining case file as required by agency policy, government regulations and applicable local, state, and federal codes.
• Responsible for meeting department designated monthly billing quotas, EHR note entry within 72 hours and biannual treatment plans.
• Attends and participates in staff meetings, in-service training seminars and conferences as required.
• Responsible for adhering to agency policies and procedures while carrying out daily responsibilities.
• Other job-related duties as may be necessary to carry out the responsibilities of the position.
• Providing client coverage for other staff members as assigned.
• Attendance at community based MC3 Change Agent meetings as delegated.

Required Technical Skills, Experience, Education, and Credentials:

• Bachelor’s degree in Social Work, Psychology, Community/Family Counseling required.
• Minimum of 1 years’ experience working with adults with severe and persistent mental illness.
• Must be familiar with Microsoft Word and Excel.
• Professional workplace appearance and conduct; friendliness and courtesy to clients, coworkers, and vendors.
• Effectively communicates and develops good working relationships with co-workers.
• Reliability in reporting to work regularly and on time.
• Must possess good communication, listening, writing and organizational skills.
• Must be able to assist clients with activities of daily living, such as shopping, cleaning, and cooking.
• Ability to communicate clearly and concisely in English and Spanish, both orally and in writing.
• Experience with individuals with dual diagnoses is preferred.
• Experience with motivational interviewing is preferred.
• Certification as a functional screener is desired.
• Motor vehicles record acceptable to program and/ or contractual requirements.
• A valid Wisconsin driver's license, and automobile insurance with minimum limits of $50,000/$100,000 bodily injury and $10,000 property damage”.
• Access to a personal vehicle.