Job description
About the Role
Uber Freight Carrier Managers work directly with specific accounts/customers by managing carrier performance, supporting operational excellence, cost savings, and procuring carrier capacity. Managing and building strong carrier relationships is critical to this process. This Carrier Manager position leads end-to-end route guide management, including Bid execution, post-bid analytics, carrier onboarding, and carrier performance management.
What the Candidate Will Do
Carrier Performance & Relationship Management
- Evaluate carrier compliance, tender accept, on time service, and visibility at the weekly, monthly and quarterly level
- Evaluate bid compliance by analyzing actual results versus the response provided in the bid
- Evaluate cost outside of annual contracted rates
- Account/Operations support – provide assistance to Uber Freight Operations to assist with regular KPI review, carrier performance management, and proactive analytical support to help identify and implement continuous improvement opportunities
- Administration and coordination of onsite and virtual meetings for external carriers
- Carrier onboarding and EDI / Carrier Portal setup support
- Lead weekly discussion calls with the customer to ensure that all are informed on KPI trends and metrics
- Perform carrier reviews as needed to keep carrier accountable in meeting expected service
Internal Analytical Support
- Ability to analyze customers data and promote a cost acceptable solution that provides value for the customer
- Analysis of bid and spot freight data to determine if sourcing is required
Procurement Support
- End-to-End Strategy and Execution support of Uber Freight facilitated transportation procurement events (RFP) and mini-bids
- Recommend new carriers based on Uber Freight data analysis and knowledge of the Shipper’s network and transportation market
Basic Qualifications
- Bachelor’s degree in Supply Chain, Transportation/Logistics, or related field
- Minimum 2 years related experience
- On site in Camden NJ 2-3 Days Per Week
Preferred Qualifications
- Experience analyzing and managing Truckload transportation, either at a shipper, carrier or 3PL. Knowledge of truckload industry, major carriers, cost drivers, and best practices
- Strong communication and presenting skills
- Negotiation Skills, Tactics, Conflict Resolution
- Strong data analytic skills
- Advanced Knowledge of Microsoft Tools (Ability to leverage Excel and other MS programs, including Word, Outlook, PowerPoint, SharePoint, etc.)
- High Level Knowledge of Tableau
About Uber Freight
Uber Freight is a logistics platform and partner with a mission to reimagine the way goods move to help communities thrive. Backed by innovative technology and a dedicated team of domain experts, we provide logistics solutions that give shippers and carriers of all sizes greater reliability, flexibility, and transparency so they can take control of their freight. With over $17 billion in FUM, we’ve built one of the world’s most comprehensive logistics networks consisting of over 130,000 digitally-enabled carriers and thousands of shippers, from small businesses to Fortune 500 companies. For more, visit uberfreight.com.
EEOC
Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Education
Preferred- High School or better in General Education
Skills
Preferred- Data Analysis
- Microsoft Excel
- Communication
Behaviors
Preferred- Thought Provoking: Capable of making others think deeply on a subject
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred- Self-Starter: Inspired to perform without outside help
- Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
- Goal Completion: Inspired to perform well by the completion of tasks
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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