THE POSITION

If you excel in an environment that requires detail, confidentiality, organization and working independently while processing complex driver licensing and motor vehicle application, join our team today.

DESCRIPTION OF WORK

As a Clerical Assistant 3, you will be responsible for handling calls from third party customer advocates from the PA General Assembly, which is made up of the Senate and the House of Representatives. You will perform examination and data entry of all driver licensing and motor vehicle applications. You will research and evaluate Driver License & Vehicle Registration discrepancies and determines action required to resolve discrepancy. You will utilize examining skills, procedures and reference material such as the CARATS procedures, the Pennsylvania Zip Code Directory, Understand the Crime Code, Dangerous Drug Act, Judicial Code, Motor Vehicle Code and Driver License & Motor Vehicle policies, procedures and law changes. You will also utilize all Driver Licenses and Vehicle Registration processing conversations including maintenance of Driver License corrections. You will reconcile cash drawer and resolve any and all outstanding errors in accordance with acceptable auditing procedures. You will provide training to new employees.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• 
  Full-time employment.
• Work hours are 8:00 am to 4:30 pm, Monday - Friday, with 60-minute lunch.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS
Minimum Experience and Training Requirements:

• 
  One year as a Clerical Assistant 2 (commonwealth title); or
• One year of moderately complex clerical experience; or
• An equivalent combination of experience and training.

Additional Requirements:

• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

Learn more about our Total Rewards by watching this short video!

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance
We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, six weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks
Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.

• Eligibility rules apply.