Under general direction, is responsible for coordinating, implementing, and monitoring development plans and support services for unsheltered homeless clients to help them obtain housing and achieve self-sufficiency through street outreach. Provides case management and
monitors client participation and progress, assisting them in overcoming barriers and enhancing their employment and housing potential and opportunities. Exercises direct supervision.

This position is an "unclassified" position and has no disciplinary appeal rights to the Municipal Civil Service Commission. This position is likewise subject to at-will employment status and can be terminated at any time for any reason

Work Locations
2805 E. Commerce St. (78203)
Vehicles are located at Southeast Service Center, 1318 SE Loop 410 (78220)

Work Hours
7:45 a.m. - 4:30 p.m., Monday - Friday. occasional evenings & weekends

• Travels to encampment sites and locations throughout San Antonio where the unsheltered population resides and proactively initiates non-judgmental conversations to create and maintain relationships and provide a consistent presence.
• Provides clinical coordination, case management, and crisis intervention services to assist clients with service navigation, employment, and stabilizing their mental health and medical situations, including mental illness, substance use disorders, or other medical concerns.
• Conducts assessments and diagnosis of behavioral health disorders, develops behavioral health treatment plans, and provides counseling for families, couples, and individuals enrolled in the homeless outreach program.
• Coordinates with community organizations, neighborhood associations, government organizations, faith-based organizations, council district offices, Homeless Hotline, 311, law enforcement, the SAPD San Antonio Fear Free Environment Unit, and other service providers, which involves attending meetings and events outside normal work hours.
• Develops strong community partnerships that enhance the homeless outreach program's effectiveness.
• Analyzes complex data, policies, practices, systems, and procedures; develops recommendations; prepares reports; and delivers presentations.
• Collects and inputs data into databases.
• Performs related duties and fulfills responsibilities as required.

• Master's Degree in Social Work, Psychology, Counseling, or other social services programs from an accredited college or university.
• Three (3) years of experience in social work or related experience.
• Valid Class "C" Driver's License.
• Licensed Professional Counselor (LPC), Licensed Clinical Social Worker (LCSW), or Licensed Master Social Worker (LMSW) from the Texas Department of State Health Services.
• Any applicant selected for this position must have a background check completed with results satisfactory to the City of San Antonio and successfully complete the City of San Antonio’s Cash-Handling Certification Training.

• 1 year of supervisory experience.
• Experience with homeless outreach and/or homeless services.

• If selected for this position, official transcripts, diplomas, certifications and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.
• Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
• Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
• Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.

• Knowledge of counseling, psychology, ethics, and social services theory and methodology.
• Knowledge of standard program evaluation methods and reporting procedures.
• Knowledge of Housing First and Harm Reduction practices.
• Knowledge of techniques related to counseling, motivational interviewing, and de-escalation.
• Knowledge physical health, mental health, and substance use disorders.
• Ability to problem solve.
• Ability to work independently.
• Ability to communicate effectively and establish and maintain effective working relationships with co-workers, City management and their staff, colleagues, students, parents, clients, and the general public.
• Ability to select, supervise, train, and evaluate staff.
• Ability to perform all the essential functions of the position, with or without accommodations.
• Ability to work primarily outside in homeless encampments, often located in drainage culverts, highway underpasses, wooded areas, parks, etc.

Benefits Information
The City of San Antonio (CoSA) strives to provide a competitive compensation and benefit package to attract and retain a highly skilled workforce. To accomplish this, CoSA offers subsidized health care benefits for active and retired employees, paid disability benefits, paid life insurance, as well as automatic participation in a pension program which is currently matched two to one.

For more detailed information, please click on the following link to view Benefits offered by the City of San Antonio:
http://www.sanantonio.gov/hr/employee_information/benefits/index.asp

• Part-Time, Temporary, and non-City positions are not eligible for CoSA Benefits.
• Holiday and Leave benefits for Pre-K 4 SA positions may be different than what is listed at the above link.

Additional Information
The City Of San Antonio is an Equal Opportunity/Reasonable Accommodation Employer. This means that the City does not discriminate on the basis of race, religion, sex (gender), age, disability, national origin, genetic information, or sexual orientation. All individuals are encouraged to apply and compete for jobs with the City of San Antonio.

If you require assistance at any stage of the application process due to a disability, please contact the Human Resources Department so that accommodations may be made to meet your needs. Our telephone number is 210-207-8705 and our fax number is 210-207-2285.