Job description

About Hopscotch Health

At Hopscotch Health, we believe great healthcare should be accessible to all people across all communities. We provide advanced primary care services in our clinics, and across care settings, delivering robust care in our end-to-end model.

We are on a mission to transform healthcare for rural communities across the country, one at a time, through advanced primary care. Our goal is to transform the patient and provider experience, strengthen communities, and enable better healthcare, especially for those who need it most.

As an innovative and rapidly growing company, we are looking for exceptional team members who share our passion and values. If you are mission-driven, skilled yet humble and looking to make a lasting impact in healthcare, we’d like to meet you.

ABOUT THE ROLE

As the Clinical Information Specialist, you will play a critical role on the Care team and serve as the personal data assistant and medical scribe to the physician and the entire Care team. You will handle documentation and informatics for providers during patient visits to Hopscotch centers. You will be trained to be experts in structured clinical assessments, accurate and specific documentation, population health, clinical workflows and team-based care. This work helps to enable effective and efficient medical care for our patients.

This role is based in our local clinic in Weaverville, NC. You must be able to work a full-time schedule in-office.

What You'll Do

• Specific responsibilities include, but are not limited to:
• Observe and record patient encounters/examinations
• Research and gather patient medical history from external sources including claims data and past providers - your job is the first step in enabling the care model. You will be gathering patient history from likely 5 to 10 data sources and treat them effectively; have a holistic picture of patient health.
• Document patient information, history, and diagnoses
• Assist in medical management
• Document medical decision making
• Consult with the care team and other providers on patient needs
• Commit to the Code of Conduct and to Hopscotch values

ABOUT YOU

You would be a great fit for this position if you have the following:

• A problem-solving orientation and a flexible and positive attitude
• A self-starter mindset and can work independently and collaboratively
• Preferred 1 year of experience in healthcare, community-based, or social work environment
• Experience utilizing electronic medical record systems
• Knowledge of community resources and resource navigation
• Experience working on a multidisciplinary team preferred
• Proficient PC skills
• Fluency in language that is commonly spoken in the community, where necessary
• Ability to travel locally
• US work authorization

From a cultural perspective, you are:

• Agile, yet thoughtful and can work effectively in a fast-paced, ever-changing environment
• Constantly seeking ways to simplify and improve how things are done, bringing a positive attitude to challenges
• Accountable, holding yourself and others to a high standard and seek to support and develop others
• Willing to roll up your sleeves to support the work required and collaborate effectively with people of all backgrounds
• Concise and articulate, drive towards clarity and deliver on your commitments
• Collaborative, assuming positive intentions
• Customer-focused, with a passion for serving patients and providers who make healthcare possible

Hopscotch Health is committed to serving our providers and teams who serve our patients and our communities. We offer competitive compensation and benefits for our employees and a collaborative, positive culture committed to patient care.

At Hopscotch Health, we embrace diversity, invest in a culture of inclusion and positivity and encourage all to apply to join our team. You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Weaverville, NC: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Medical Scribing: 1 year (Preferred)

Work Location: In person

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