Clinical Service Representative II-Registration
Full Time
New Brunswick, NJ 08901
Posted
Job description
Position Details
Position Information
Recruitment/Posting Title
Clinical Service Representative II-Registration
Job Category
Staff & Executive - Administrative & Support
Department
RWJ-EBCHC-RECEPTION
Overview
New Jersey’s academic health center, Rutgers Biomedical and Health Sciences (RBHS) takes an integrated approach to educating students, providing clinical care, and conducting research, all with the goal of improving human health. Aligned with Rutgers University–New Brunswick and collaborating university wide, RBHS includes eight schools, a behavioral health network, and five centers and institutes that focus on cancer treatment and research, neuroscience, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research.
Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers.
Our clinical and academic facilities are located throughout the state—at Rutgers University–New Brunswick, including Piscataway; and at locations in Newark, Scotch Plains, Somerset, Stratford, and other locations. Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, Newark’s University Hospital in Newark, and other affiliates.
Through this community of healers, scientists, and scholars, Rutgers is equipped as never before to transform lives.
Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers.
Our clinical and academic facilities are located throughout the state—at Rutgers University–New Brunswick, including Piscataway; and at locations in Newark, Scotch Plains, Somerset, Stratford, and other locations. Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, Newark’s University Hospital in Newark, and other affiliates.
Through this community of healers, scientists, and scholars, Rutgers is equipped as never before to transform lives.
Posting Summary
Rutgers, The State University of New Jersey is seeking a Clinical Service Representative II-Registration for the Eric B. Chandler Health Center within Robert Wood Johnson Medical School.
The primary purpose of the Clinical Service Representative II-Registration is to perform a variety of simple and complex registration activities at the Eric. B. Chandler Health Center and its affiliate sites under limited supervision.
Among the key duties of this position are the following:
The primary purpose of the Clinical Service Representative II-Registration is to perform a variety of simple and complex registration activities at the Eric. B. Chandler Health Center and its affiliate sites under limited supervision.
Among the key duties of this position are the following:
- Provides efficient and courteous services when scheduling patient’s appointments.
- Utilizes computer to process full registration information for new/established patients at every visit.
- Determines eligibility for federal and state programs. Determines eligibility and processes applications.
- Receives, reviews and responds to routine and complex inquiries from patients, colleagues, practice physicians, State Presumptive Eligibility department staff members.
- Performs cashier duties.
- Responsible for generating new schedules or daily reports.
- Provides back-up coverage for Patient Business Services staff for all Units within the Eric B. Chandler Health Center.
- Communicates work-related problems to the Team Supervisor or Assistant Manager, Patient Business Services.
Position Status
Full Time
Hours Per Week
Daily Work Shift
Rotating
Work Arrangement
FLSA
Nonexempt
Grade
1775
Position Salary
Annual Minimum Salary
23.380
Annual Mid Range Salary
23.880
Annual Maximum Salary
24.600
Standard Hours
35.00
Union Description
Teamsters, Local 97
Payroll Designation
PeopleSoft
Benefits
Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.
Rutgers also offers a benefit program to eligible full-time postdoctoral fellow students. For details, please go to https://finance.rutgers.edu/healthcare-risk/insurance/postdoctoral-health-insurance.
Rutgers also offers a benefit program to eligible full-time postdoctoral fellow students. For details, please go to https://finance.rutgers.edu/healthcare-risk/insurance/postdoctoral-health-insurance.
Seniority Unit
Terms of Appointment
Staff - 12 month
Position Pension Eligibility
PERS
Qualifications
Minimum Education and Experience
- Two (2) years of experience in physician, hospital or health center billing setting, including management of various types of insurance billing processes.
Certifications/Licenses
Required Knowledge, Skills, and Abilities
- Bi-lingual (English/Spanish) skills.
- Knowledge of medical terminology.
- Must be familiar with the billing practices of Medicaid and Medicare.
- Working with office equipment and confidential patient records and correspondence.
- Proofread and check documents for accuracy.
Preferred Qualifications
- Experience working in a Federally Qualified Health Center.
Equipment Utilized
Physical Demands and Work Environment
- Physical Demands: This position requires standing, walking, use of hands to finger, handle or feel, ability to reach with hands and arms 1/3 of the time; ability to talk or hear up to 2/3 of the time and sitting over 2/3 of the time. Must have clear vision at 20 inches or less (close vision).
- Work Environment: Moderate noise level.
Special Conditions
- May require evening and weekend rotations and/or Saturdays.
Posting Details
Posting Number
23ST0837
Posting Open Date
Special Instructions to Applicants
Regional Campus
Rutgers Biomedical and Health Sciences (RBHS)
Home Location Campus
Downtown New Brunswick
City
New Brunswick
State
NJ
Location Details
Pre-employment Screenings
All offers of employment are contingent upon successful completion of all pre-employment screenings.
Immunization Requirements
Under Policy 60.1.35 Immunization Policy for Rutgers Employees and Prospective Employees, Rutgers University requires all prospective employees to provide proof that they are fully vaccinated and have received a booster (where eligible) against COVID-19 prior to commencement of employment, unless the University has granted the individual a medical or religious exemption. Employees who are not eligible for a booster at the time of an offer of employment must provide proof they have received a booster upon eligibility and upload proof of same. Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.
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