Job description

Role: Cloud Analyst

Location: Chicago, IL

Job Type: Full time

RESPONSIBILITIES:

• While working along with the IT members, propose and develop high-performing, efficient, cost-effective, and operationally supportable solutions that meet the business’ complex requirements
• Ensures operations of enterprise-level and data communications systems by minimizing systems downtime and maximizing performance
• Implementation efforts to bring automation into the environment, including proactive remediations and workflows to minimize manual processes
• Define requirements in support of budget plans and make recommendations for ways to improve performance and reduce costs
• Flexibility to work out of business hours to execute and complete scheduled projects and unplanned outcomes

Requirements:

• Bachelor’s degree in Computer Science, a related field, or applicable work experience
• 5+ years of progressive IT engineering experience supporting mid to large-scale enterprises with hands-on experience with implementation, management, and support of Azure Virtual Desktop environment and MEM
• Advanced experience with Windows Servers 2016/2019, Microsoft Azure, AVD, MEM, and M365
• Experience with cybersecurity tools and best practices, including next-generation antivirus, SIEM, XDR, EDR, ASR, DLP solutions, disk encryption, Conditional Access, Identity Protection, SSO, and MFA
• Understand conference rooms platforms such as Zoom and Microsoft Teams
• Perform timely workstation hardware and software upgrades and maintenance as required
• Proven experience and ability to manage problem resolutions of complex or intermittent issues in a multi-vendor, integrated enterprise environment
• Excellent communication skills; feels comfortable working with non-technical business partners
• Skilled and comfortable with tackling complex challenges, either in leading the troubleshooting effort or advising/leading others
• Able to prioritize and execute tasks in a high-pressure environment
• Solid knowledge of industry best practices and technical systems
• Off-hour support to team members or scheduled business projects

PREFERRED QUALIFICATIONS:

• 5+ years of experience Administrating Microsoft 365 and Azure.
• 3+ of experience with scripting skills with PowerShell and hands-on configuration and design knowledge of Azure ARM templates and Azure CLI
• Microsoft Azure Cloud and M365 related technologies certifications (MD-101, SC-200, SC-300, SC-400, AZ-104, AZ-140, AZ-305, MCSA) preferred
• Hands-on MEM, FS Logix, MSIX App Attach, Microsoft Defender, and DLP for Windows 10/11, iOS, and Android devices
• Strong troubleshooting skills and attention to detail
• Highly professional and courteous when assisting users
• Ability to work in a fast-paced environment with limited supervision
• Willingness and commitment to ongoing learning and self-development
• Availability to work evenings and weekends based on scheduled projects

Job Types: Full-time, Permanent

Salary: From $135,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years
• 4 years
• 5 years

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: One location

Speak with the employer
+91 6402243246

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