Kona Kai Resort & Spa is a boutique urban resort located on beautiful Shelter Island. With 170 guestrooms, Kona Kai is home to Vessel Restaurant + Bar, SpaTerre, a marina and a private club, all located just minutes from downtown San Diego. We are currently seeking a dynamic Club Membership Sales Manger who has a passionate for sales and hospitality!

The Job:

The Club Membership Sales Manager is responsible for prospecting, advertising, marketing, soliciting, attending tradeshows, local associations and member prospecting events, along with any activities pertaining to selling new Club Memberships; up to and including cold calling telephonically, electronically and in-person, and/or retention of current members to avoid membership cancellation(s).

Other responsibilities will include, but are not limited to the following:

• Meet with and close new member prospects.
• Contact all prospects and follow-up with website membership inquiries.
• Coordinate new member prospect tours of Kona Kai Resort & Spa.
• Contact new homeowners in the community to discuss membership opportunities.
• Continually follow-up and communicate with prospects via phone and email.
• Develop and implement an effective sales plan.
• Execute designated sales strategies to develop and solicit specific accounts to achieve revenue goals; up to and including monthly and quarterly action plans with costs and estimated ROI in a proactive manner, as defined by the Director of Sales & Marketing.
• Understand accounting principles related to expenses specific to the Kona Kai Club.
• Execute administrative member maintenance functions required for/by members.
• Provide support when needed to the club member operations team in relation to member related events if/when called upon.

Reports to: Director of Sales and Marketing

Key Relationships: Club Experiences Manager, Recreation Manager, Director of Sales & Marketing, Director of Finance, General Manager as well as all inter-related departmental managers and team members.

• High school diploma or GED; 2 years' experience in sales and marketing, member services, front desk, or related professional area.
• Able to communicate effectively as appropriate for the needs of your audience.
• Advanced computer skills
• Sales & Marketing: Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategies and tactics, product demonstration, sales techniques, and sales control systems.
• Ability to prioritize, organize work assignments and follow-up.
• Ability to promote positive relationships with members and colleagues.
• Ability to perform job functions with minimal supervision even under pressure.
• Ability to be a clear thinker, analyze and resolve problems exercising good judgement.
• Ability to input and access information into a computer.
• Ability to remain calm and courteous in demanding situations.
• Ability to entertain clients during lunch and/or dinner hours.
• Ability to prospect new sales opportunities.

The Offer:

In return, you are rewarded with a competitive compensation package including health benefits, 401K, cell phone reimbursement, parking and dry cleaning, as well as travel discounts at partner Noble House Hotels around the country.

About Us:

The Kona Kai Resort & Spa is part of Noble House Hotels & Resorts: a curated collection of 25 unique hotels around the USA, distinctly unique in location and soul. Our best performers are independent thinkers who are creative and make decisions without too many corporate SOP's. They are goal-oriented, financially sound, with a fair amount of grit. We look for people with high integrity and a positive, flexible mindset. Our properties are not one-size-fits-all. And neither are our people. If you have what it takes to follow this path, please submit your resume along with an introduction that tells us more about you and your motivation.

Diversity, Equity, Inclusion and Accessibility:

At Kona Kai Resort & Spa, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions- and we would love for you to share yours with the team!

We look forward to hearing from you and sharing more details about this amazing opportunity on Shelter Island!

Kona Kai is an equal opportunity employer which does not discriminate on the basis of race, national origin, religion, age, color, sex, disability, sexual orientation, gender, veteran's status, genetics, or any other characteristic protected by local, state, or federal laws, rules or regulations.