Description

Make a difference.
As the Community Health Worker Training Program Coordinator (HSC 3) you will:

• Support DOH’s mission by training community health workers who work to improve people’s health and reduce health disparities.
• Lead the facilitation of the Department’s statewide Community Health Worker Training Program including Core training and health specific modules.
• Expedite curriculum development and adaptation, individual coaching, training logistics, data tracking, and managing relationships with internal and external partners.
• Support the exploration and implementation of new training models, including train-the-trainer, and incorporate recommendations from the CHW Leadership Committee and community into the training program.

Responsibilities include, but are not limited to:

• Facilitate in-person and web-based CHW core competency trainings and support multiple Health Specific Modules (HSM) per quarter, which includes coordinating with DOH subject matter experts as needed.
• Manage the Community Health Worker on-line registration process, which includes building and updating registration forms, filtering and verifying enrollment data and then uploading into Learning Management System for training.
• Support coordination with local partners including hosting for in-person trainings when applicable.
• Manage, coordinate and develop quality improvement processes.
• In alignment with CHW Leadership Committee and community, review curriculum and identify opportunities to adapt and make content changes based on stakeholder and evaluation feedback.
• Lead utilization of database systems to collect and monitor participant data, and to establish broadcast communications to various groups and sub-groups related to the CHWTS project.

The duty station for this hybrid position is in King County, WA. This position will interact in-person or online with internal and external partners and participates in regularly scheduled staff meetings to receive and provide program-related information in order to maintain a coordinated and cohesive program unit. An alternative work schedule may be considered upon request and supervisor approval. This would need to be a conversation between the hiring supervisor and the incumbent.

Work that matters.
Public health promotes and protects the health of the people of the state of Washington, in the communities where they live, learn, work and play.

The agency realizes that our efforts to achieve more equitable health outcomes for the communities we serve begins with our ability to operationalize and institutionalize equity throughout our internal policies, systems, and practices. The Office of Family and Community Health Improvement (OFCHI) models those values. The Office is responsible for ensuring optimal wellness for families and communities with a focus on primary prevention. This office oversees the following bodies of work: Genetics and Screening, Community Engagement and Workforce Development, Thriving Children and Youth, Community Health Improvement and Linkages (includes sexual and reproductive health and breast, cervical, and colon cancer), Surveillance and Evaluation, and Healthy Systems.

The Community Health Worker (CHW) Training Program is located within the Community Workforce and Partnerships Section in the Office of Family and Community Health Improvements. The CHW Training Program goal is to reduce health disparities by training community health workers who work to improve people’s health and reduce health disparities.

View Celebrating Public Health.

Join a great team and lead us into the future.
The Division of Prevention & Community Health (PCH) contributes to the Department of Health's vision by collaborating with partners and stakeholders to enhance the health of individuals, families, and communities, and to eliminate health inequities. We work to prevent disease, and promote healthy start, healthy choices, and access to services.

The Office of Family and Community Health Improvement is one of four offices within the Division of Prevention and Community Health. We are thoughtful and action-oriented, balancing innovation with carefully approaching our work, being realistic about resource needs and strategic alliance. We seek joy in our work whenever possible and recognize laughter helps to strengthen our relationships with each other. We create a respectful, supportive space, inviting authenticity and transparency in discussion. Our first choice is to assume good intentions of our teammates.

About us.
The Department of Health (DOH) works with others to protect and improve the health of all people in Washington state. We are committed to our cornerstone values of Equity, Innovation, and Engagement (EIE) to reenergize our commitment to health for all — creating policies and conditions so everyone can live their healthiest lives. We cannot embark on this journey alone. We must collaborate with communities, community-based organizations, local public health entities, governmental partners, health care providers and systems, the private sector, Tribal Nations, and many, many more. Infusing our agency’s values into how we transform our services, go about our activities, and strengthen our core work, is critical to the bright and robust future ahead.
Learn more about our Transformational Plan .

Why DOH? We offer….

• One of the most competitive benefits package in the nation that is designed to meet the needs of you and your family. Beyond the traditional benefits such as Health, Life Insurance, Retirement, and related benefits, we offer Flex Spending Accounts, Dependent Care Assistance, Deferred Compensation and so much more.
• A commitment to work/life balance by offering flexible schedules and telework options for many positions.
• A commitment to equity, diversity, and inclusion that fosters an inclusive environment.
• Employees earn between 14 and 25 days of paid vacation per year depending on the length of employment.
• A wellness program that offers education, access to healthy food, and fitness classes.
• An Infant at Work Program based on the long-term health values of breastfeeding newborns and infant-parent bonding.
• Employee resource groups that provide forums for employees to gather and share ideas about matters that affect their personal and professional lives and support career development.
• DOH is a qualifying employer for the Public Service Forgiveness Program (PSLF). See https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service for more details.
• Salary Note: The salary listed includes 5% premium pay due to the duty station of these positions being located in King County.

Our Ideal Candidate.
Has a driving passion for supporting the CHW workforce, leading with equity, brings humility and nimbleness to their job and interactions, and understands how their actions affect others. They see the needs and objectives of others and take them into account while achieving their objectives, and they adapt their approach and expectations accordingly. They demonstrate resilience and outward behaviors even when confronted with others who are not open or collaborative.

Required Qualifications
Note: Experience defined below may have been gained through lived, volunteer, professional, or a combination of experiences. Please ensure any relevant experience defined below is outlined in your cover letter, resume, and/or applicant profile.

• Option 1: At least four (4) years of progressively more responsible experience as a Community Health Worker or similar title (such as Community Health Advocate, Promotora de Salud) with experience developing and facilitating health education or similar trainings including review and adaptation of training curriculum for adult community members, other CHWs or colleagues.

OR

• Option 2: A Bachelor’s degree or higher from an accredited college or university in public health, community health, social work, health communications, public administration, or related field; AND at least two (2) years of progressively more responsible experience as a Community Health Worker or similar title (such as Community Health Advocate, Promotora de Salud) with experience developing and facilitating health education or similar trainings including review and adaptation of training curriculum for adult community members, other CHWs or colleagues.

AND,

• At least 2 years’ experience participating in collaborations with diverse stakeholders, addressing health disparities, equity, and/or working with historically marginalized groups.

Required Competencies:

• Social justice and health equity orientation.
• Cultural Competency: Ability to interact with diverse customers and stakeholders demonstrating cultural, ethnic, and gender sensitivity and competence.
• Builds Relationships: Develops, maintains and strengthens relationships inside and outside the organization. Cultivates an environment of engagement, respect, active listening, trust and collaboration.
• Technical and Professional Competence: Ability to apply professional and technical knowledge and skills about health education, workforce training, health disparities, community planning, development and project management to fulfill job requirements.
• Applies quality improvement tools to improve efficiency, accuracy and overall quality.
• Understands cultural, social and behavioral factors in determining the delivery of services.
• Communication: Demonstrates ability to effectively give and receive information both orally and in writing to diverse audiences.
• Analysis and Problem Solving: Demonstrates ability to address problems with new and effective solutions.
• Interpersonal Skills: Adapts to and works effectively with a variety of situations and people, consistently demonstrates a positive attitude toward the organization, customers and work in general.

Application Process
Intrigued? Click "Apply" to submit your detailed application profile along with the following:

• A cover letter (without any personal pictures), describing how you meet the qualifications and why you are interested in this position.
• A current resume (without any personal pictures).
• Five (5) or more professional references, to be listed in your profile under the references section which includes at least one supervisor, peer, and (if you have supervised staff) someone you have supervised or led.

Important Note: Do not attach any documents that include photos, letters of recommendation, or documents that in private information (social security number, year of birth, transcripts, etc.).

Applicants wishing to claim Veterans Preference should attach a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs to their application. Please remove or cover any personally identifiable data such as social security numbers and year of birth.

The Washington State Department of Health (DOH) is an equal opportunity employer. DOH strives to create a working environment that is inclusive and respectful. We prohibit discrimination based on race, sex, color, national origin, religion, sexual orientation, gender identity, age, veteran status, political affiliation, genetics, or disability.

Union Representation
This position is covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.

Conditions of Employment/Working Conditions
All employees engaging in work for the Department of Health must be fully vaccinated against COVID-19 before their hire date. The Office of Human Resources will verify proof of vaccination after an employment offer has been extended.

Please reach out to Human Resources at HR@doh.wa.gov if you need information on a medical or religious accommodation.

With or without an accommodation, I am willing and able to:

• Work Monday – Friday, from 8 a.m. – 5 p.m., but willing to occasionally adjust work-schedule to meet business needs, which may include evenings and weekends. A alternative work schedule will be considered upon request and supervisor approval.
• Occasionally travel, as needed, either alone or with another person, overnight, for several days, in and/or out of state.
• Legally operate a state- or privately-owned vehicle OR provide alternative transportation while on state business.
• Participate in emergency response exercises and emergency events/high-priority assignments, as assigned.

If you have questions, need alternative formats or other assistance please contact Kristina Cox at (360) 485-5249, kristina.cox@doh.wa.gov, or TDD Relay at 1-800-833-6384 or 7-1-1. Technical support is provided by NEOGOV, 855-524-5627 (can’t log in, password or email issues, error messages).

Supplemental Information

This recruitment may be used to fill other positions of the same job classification across the agency. Once all the position(s) from the recruitment are filled, the recruitment may only be used to fill additional open positions for the next sixty (60) days.

Only applicants who follow the directions and complete the Application Process in-full will have their responses reviewed for consideration.

Education and experience selected, listed and/or detailed in the Supplemental Questions must be verifiable on the detailed applicant profile submitted.