Job description
Posting Date
03/31/23
Application Deadline
04/07/23
Pay Range
$50,024 - $85,280 annually
The pay range listed above reflects the FULL pay range for this position. Salary offers are based on the candidate's equivalent experience and internal equity with other Maricopa County employees within the same job classification. This position is not eligible for overtime compendation.
Job Type
Contractor with Benefits
Department
Human Services
About the Position
Are you interested in becoming part of the solution to the financial challenges the residents of Maricopa County face every day and make an impact by reducing poverty in our community? Do you want to join a team that makes a positive impact in the lives of the underserved by keeping the lights on and a roof over their head? Join us as a Community Services Operations Coordinator, where you will support the planning, administration, and implementation of the rental and utility assistance services and community initiatives.
As a Community Services Operations Coordinator, you will coordinate the delivery of services for clients through agency partners and vendors. This position will contribute to the Community Services Division with programmatic development, support, and compliance.
Everyone deserves an opportunity to thrive. Apply today to become a Community Services Operations Coordinator and be the light in someone’s life!
About the Department of Human Services
Together, we can thrive.
In Human Services, we focus on maximizing potential and providing support and resources for all stages of life. We partner with families and communities to encourage children to learn, invite youth and adults to cultivate professional skills, guide families to achieve financial success, and enable seniors to live independently.
Join our team and unlock your potential.
Proud to Offer
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Perform work with a greater purpose
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Opportunities for growth and development within Maricopa County
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Exceptional work-life balance, with hybrid and alternative work schedule options
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Low-cost, high-value healthcare for you and your qualifying dependents
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Enrollment in Arizona State Retirement System
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Paid vacation, sick, and parental (birth/adoption) leaves
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Extensive wellness program, including healthcare premium discounts
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Employee discounts for goods and services
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Click here for more information:https://www.maricopa.gov/5284/Why-Work-Here
We Require
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Bachelor’s in planning, social services, public administration, business administration, or a closely related field
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Three years of experience in the technical area of assignment in program implementation and administration
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A combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis
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Must possess or be able to obtain a valid Arizona driver’s license, class D
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Must complete a background check and fingerprint identification upon hire to secure and maintain an Arizona Department of Public Safety Level 1 Fingerprint Clearance Card
Job Contributions
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Supervises, trains, and leads a support team that provides services to Maricopa County residents
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Supervises call center team which problem-solves payment issues with landlords, clients, vendors, and internal partners
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Tracks and coordinates access to the case management system and utility portals
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Collaborates with department Finance staff regarding rent and utility payments made to or on the behalf of clients
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Determination of voucher fund expenditure tracking in the case management system
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Coordinates and implements program policy and procedural guidelines to ensure funding compliance
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Conducts on-site programmatic monitoring of agency subcontractors for compliance with individual program regulations and contracted service methodologies
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Reviews client services support team’s metric
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Creates and distributes program outreach materials
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Manages various deadlines to ensure 100% depletion of all funding
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Develops program performance metrics and implements process improvement strategies to improve program outcomes and results
Working Conditions
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Work is primarily performed in a typical office setting with a telework option.
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May be subject to working non-standard hours or days
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May require travel to and from job-related locations during a scheduled workday, subject to County policies regarding the use of County vehicles or private vehicles used on County business
Selection Procedure
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Only the most qualified candidates will be considered
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Consideration will only be given to candidates who submit online applications
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Candidates will be contacted primarily through email and their Workday online application profile
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Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive
Maricopa County is an equal opportunity employer.
Apply Now!
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