Customer Service Advisor

Full Time
Milton Keynes
Posted
Job description

This job has expired

Jardine Milton Keynes is looking for a Customer Service Advisor.

Your role

If you are passionate about delighting your customers each and every day and believe in going above and beyond to exceed their expectations, you’ll fit right in.

We’re looking for Customer Service Advisors to join a brand-new team, based in our BMW and MINI dealership in Milton Keynes, that will:

  • Support customers who phone to make bookings for vehicle servicing and repairs.
  • Respond to customer enquiries across other channels, such as e-mail, SMS, live chat, and social media.
  • Help us maintain strong customer relations by proactively contacting customers after they visit our BMW and MINI dealerships.
  • Make sure our customers are aware of our latest offers through proactive contact.
  • Provide key support to our dealership colleagues by maintaining accurate customer and vehicle data.

With full training from our dedicated Learning and Development team, you don’t need automotive experience to succeed.

Your profile

You’ll need to:

  • Be an excellent communicator.
  • Be committed to developing your skills and building an extensive knowledge of the BMW and MINI products and brands.
  • Be happy to work to set objectives, within agreed timescales.
  • Be a strong team player.

Similar searches: BMW, Permanent, Full-time, Sales / Customer Service, Competitive


Retailer

Jardine Milton Keynes

Location

Milton Keynes BMW/MINI

Salary

£22,000 + Bonus

Starts

29 Nov 2022

Closes

06 Jan 2023

Brand

BMW

Contract Type

Permanent

Hours

Full-time

Business Area

Sales / Customer Service

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