Customer Service - Project Manager

Full Time
Scottsville, KY 42164
Posted
Job description
Grow your career with Halton Company! We are seeking a Customer Service Project Manager for our Scottsville, KY facility. Located just 25 MINUTES FROM BOWLING GREEN! Halton provides medical, dental, and vision insurance at NO COST to our employees. The company also offers a competitive 401K program, profit sharing bonuses, paid holidays, paid time off during your first year, and much more. At Halton Company, your wellbeing is our goal.

Halton Company is a global technology leader in indoor air solutions. With locations in over 35 countries, your career growth potential is endless. The Scottsville, KY location focuses on providing innovative and energy-efficient air handling solutions for the food service industry. Please visit www.Halton.com for more information.

Summary:

A Project Manager should have a solid understanding of Halton products, processes and procedures that allow for the use of Halton proprietary software, product pricing strategy, structure and effective Consultation for a wide range of Industry customers ensuring that all aspects of a project are completed and complete customer satisfaction is attained.


Salary:

$45,000 - $55,000 annually based on experience


Essential Duties and Responsibilities:

Duties may include the following. Other duties may be assigned as deemed necessary to support quality goals and objectives.


  • Manage all aspects of projects from inception to completion
  • Generate HELP Selections
  • Generate HEAT Selections
  • Review Bid Docs and generate Live Quotes for final bidding processes
  • Assist with Budget Quotes as needed
  • Request Submittal Drawings via Sharepoint
  • Coordinate with CSM for “special” Applications Engineering requests
  • Address all project issues/problems during order development and post shipment
  • Work hand in hand with Regional Sales Mgr. concerning all aspects of customer support and sales support
  • Act as Sales backup when Sales Persons are travelling
  • Maintain overall quote backlog in NAV reviewing the first week of every quarter via Rep input (January, April, July, October)
  • Develop relationships with Architects, Consultants, Mech Engineers, Dealers and Reps
  • Release orders to production, ensuring all necessary information is available
  • Travel with Regional Sales Manager (2 times yearly)
  • Keep Sharepoint schedules up-to-date
  • Gather all necessary reporting information and be prepared to discuss at weekly CS Meetings


Supervisory Responsibilities


None


Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Education and/or Experience

  • High school diploma or general education degree and related experience and/or training
  • Basic knowledge of AutoCad
  • Have a clear understanding of computers and ability to navigate various software packages including: Navision, Microsoft Office and Halton Design Software

Language Skills

  • Ability to read and speak English
  • Possess both written and oral communication skills appropriate to a workplace environment

Mathematical Skills

  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
  • Ability to apply concepts of basic algebra and geometry

Other Skills

  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Certificates, Licenses, Registrations, Misc.

None

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing this role an employee may be expected to do, but not limited to, the following:

  • Regularly use hands and fingers to handle and feel
  • Regularly stand, walk, sit, and reach with hands and arms
  • Regularly Talk and hear
  • Maintain awareness
  • Occasionally climb, balance, stoop, kneel, crouch, or crawl
  • Frequently lift and/or move up to 10lbs
  • Occasionally lift and/or move up to 75lbs
  • Maintain vision abilities including close vision, distance vision, color vision, peripheral vision, depth perception, and adjusting focus

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing this duty an employee may be exposed to, but not limited to, the following:


  • Moving mechanical parts
  • Forklift and skid traffic
  • Sharp edges
  • Welding Flash
  • Hot surfaces
  • Heated and cooled work area

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