The Delivery Manager is responsible for the safe, accurate and timely delivery of medical cannabis products to patients. The delivery manager is to effectively lead by example and manage all delivery drivers.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Effectively lead and manage the daily activities of the delivery staff.
• Assign schedules to delivery staff to ensure adequate coverage for an efficient workflow.
• Train and develop department personnel to acceptable levels.
• Create and enforce standard delivery operating procedures.
• Manage maintenance, state inspections and repairs of vehicle fleet.
• Inspect all delivery orders for accuracy.
• Ensure transports are safely loaded and unloaded daily.
• Track routes and driving habits of all delivery staff using transportation tracking system.
• Maintain timely communication regarding deliveries, manifests, questions, and product returns.
• Maintain, adapt, and improve upon delivery times and schedules to maximize resources and minimize cost.
• Maintain accurate and compliant internal records including schedules, invoices, manifests, vehicle information, and returns.
• Maintain and ensure accuracy of inventory using inventory tracking system.
• Participate in inventory audits.
• Coordinate and participate in communication between departments regarding movement of inventory, returns, and deliveries.
• Track movement of finished packaged cannabis products through completion of delivery.
• Responsible for delivery sales and refunds processed through the POS system.
• Ensure employees work productively and develop professionally.
• Oversee hiring and training of new employees.
• Other duties as assigned.

EDUCATION:

High school diploma or General Education Diploma (GED) required

Bachelor’s degree preferred

EXPERIENCE:

2 or more years of management preferred

SKILLS:

Strong ability to lead and motivate employees

Strong work ethic

Knowledge of onfleet

Proficient in Microsoft Suite, transportation, and inventory tracking systems

Excellent verbal and written communication

Strong knowledge of state regulations

PHYSICAL REQUIREMENTS:

Sit, stand and/or drive for extended periods of time.