Dispatcher/Customer Service Representative

Full Time
San Antonio, TX 78249
Posted
Job description

AJG Transport is expanding our operations team to manage the increase in freight movement. The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure. This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results.

AJG Transport is an established transportation company in San Antonio Texas. Our team environment is one of consistent teamwork and friendly competition with the common goal of common efficiency in mind. This position at times is a lifestyle change that requires much from you to learn our processes. Logistics is extrapolated into dimensions of critical thinking that allow you to assist in the functioning supply chain that AJG has. Our goal is to ensure you come into a mentally challenging environment that is imperative for your own professional and personal development. If you increase your responsibilities and want more in the supply chain logistics industry then we embrace that attitude and commitment and nourish your need for knowledge in our process. AJG has a small team that succeeds in much due to the fact that the right characteristics start with grit, discipline, and the ability to stay humble in a trusting process. If this is you, please apply.
AJG has 3 Teams that revolve the total 24-hour period,

Required Schedule: Tuesday - Saturday 06:00am - 4:00pm

Responsibilities

  • Organize office and assist associates in ways that optimize procedures
  • Sort and distribute communications in a timely manner
  • Create and update records ensuring the accuracy and validity of information
  • Dispatching and Route Scheduling
  • Tracking and Tracing Specialist
  • Schedule and plan meetings and appointments
  • Monitor level of supplies and handle shortages
  • Resolve office-related malfunctions and respond to requests or issues
  • Coordinate with other departments to ensure compliance with established policies
  • Maintain trusting relationships with suppliers, customers, and colleagues
  • Perform receptionist duties, welcome walk-ins, and minimal phones
  • Developing as a leader with confidence in your knowledge as you grow into the position

Skills

  • Proven experience in an administrative or operations role.
  • Proficiency in MS Office, Knowledge of OneDrive & Google Applications
  • Working knowledge of office equipment
  • Thorough understanding of office management procedures
  • Excellent organizational and time management skills
  • Analytical abilities and aptitude in problem-solving
  • Excellent written and verbal communication skills
  • Experience in team effort projects where a common goal is found.

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:

  • Dental insurance
  • Health insurance
  • Professional development assistance
  • Vision insurance

Schedule:

  • 10 hour shift
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Bonus pay

COVID-19 considerations:
Several Officer Personnel do work from home however during your training and for the foreseeable future all new candidates will be in office

Application Question(s):

  • What is your Typed Words-Per-Minute?
  • What is your Typed Words - Per - Minute? (Take a quick exam on Google)

Education:

  • Associate (Preferred)

Experience:

  • Project management: 1 year (Preferred)
  • Critical Situation: 1 year (Preferred)
  • Computer literacy: 6 years (Preferred)
  • Google Sheets: 2 years (Preferred)
  • Logistics: 1 year (Preferred)
  • Google Office: 4 years (Required)

Language:

  • English (Required)
  • Spanish (Preferred)

License/Certification:

  • Driver's License (Required)

Work Location: In person

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