Job description

POSITION PURPOSE:

To oversee and participate in maintaining in good working order mechanical, electrical, H.V.A.C. systems and related equipment in accordance with energy conservation and preventative maintenance programs. Ensure the upkeep of guest areas to maintain an attractive hotel.

ESSENTIAL FUNCTIONS:

• Respond to guest requests (room calls) in a timely and pleasant manner. Requests include but are not limited to repairs of guest room air conditioners, telephones, lighting and electrical, toilets and plumbing, bed frames and furniture, door locks, and high-speed internet connectivity. All tasks are accomplished according to government and LHM Corporate safety and health regulations.

• Follow brand guest service guidelines by promptly and courteously responding to guest request calls. If the guest is in the room, always apologize for the issue and thank the guest for bringing the matter to our attention. If the guest is not in the room, place a “Leave Behind” card on the desk explaining the work that was completed. Promptly call the Guest Response Desk back (with-in 15 minutes of the original call) to inform them of the status of the job.

• Oversee and or support Maintenance Technicians on same shift. Provide direction, training and development to ensure staff is following established procedures. Responsible for shift checks, Brand specific logs, guest interaction and follow up procedures, and communication with the following shift regarding project status. Records and reports maintenance-related problem resolution compensation.

• Complete preventative maintenance tasks including cleaning air conditioning units and filters, replacing wall and ceiling tiles, patching carpet, replacing light bulbs or fixtures, etc. Ensure maintenance equipment and tools are properly stored, maintained in good working order and accounted for. Inspects physical plant and equipment regularly. Performs preventative maintenance on delegated HVAC equipment.

• Diligently maintains HVAC & Mechanical PM Records. Recommends repair requirements to Director/Chief Engineer.

• Able to coordinate large mechanical repairs/projects and schedule preventative maintenance with out large amounts of supervision. Directs contractors in the proper repair/replacement of mechanical equipment; ensuring efficient and quality work. Coordinates with other department staff concerning maintenance & HVAC issues, which could impact availability of rooms or quality of amenities/service.

• Able to enter and organize mechanical specs, history and work orders in CMMS program or equivalent filing program.

• Perform project work as assigned including carpentry, painting, wallpaper installation or repair, HVAC repairs, kitchen, laundry or other mechanical equipment maintenance and repairs, bathroom grouting, other equipment repair, etc.

• Maintain swimming pool/spa ensuring water is at appropriate PH/chlorine levels. Keep records in the log to document regular testing. Also maintain salt and/or shovel logs during in climate weather. May be required to obtain CPO certification.

Follow through with any other directives delegated by the Department Manager or any other hotel management staff.

Job Type: Full-time

Pay: From $21.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Night shift
• Overtime
• Weekend availability

Ability to commute/relocate:

• Chesterfield, MO 63017: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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