Engineering Claims Handler

Full Time
Milton Keynes MK9
Posted
Job description
Claims are a vital part of our organisation. Our dedicated, friendly Claims team delivers on our promise by helping people to rebuild their lives. We have an annual claims spend of a billion pounds, so by joining Allianz you’ll be making an incredibly important impact from day one.

We are looking for talent that can support and shape our business and generate initiatives that lead us forward in a rapidly changing technological and digital space, to outperform our competitors and provide world class customer service. Allianz are dedicated to ensuring you start your career in insurance with the best possible opportunities. We will put you through a comprehensive training induction programme and support your ongoing development, focussing on your career aspirations with us.

This is an exciting opportunity to join our specialist Engineering, Construction and Power claims team based in our Milton Keynes office. You'll be expected to work in the office just 2 days a week the remaining 3 working from home.

This is a fascinating time in the world of Engineering insurance, as renewable energy products such as wind turbines and the digital capabilities of cyber hackers are ever changing the way in which we handle our customers’ claims. The team are responsible for end to end handling, including investigating and reviewing of construction, plant and machinery claims.

Key Responsibilities

  • Investigating, negotiating and settling your own portfolio of claims within agreed authority level in accordance with company and regulatory requirement
  • Proactively handling a caseload to achieve efficient and competitive settlements, ensuring claims are properly reserved and that unpursued claims are settled in accordance with settlement guidelines
  • Liaising with underwriters to ensure proper interpretation and application of policy wordings and appropriate knowledge transfer
  • Liaising with suppliers and Loss Adjusters on behalf of our customers
  • Paying valid claims ensuring the proper application of policy limits and excesses
  • Providing a high standard and quality of customer service with the ability to deliver high quality work to meet deadlines
  • Handling allocated internal tasks e.g. inactivity, diary, cheques and recoveries, ensuring that all are dealt with within applicable time limits

Skills & Experience

  • Previous experience of handling engineering, construction claims is essential
  • Must have working Knowledge of CPA conditions
  • The ability to organise and multi-task are essential skills required for this role.

About Us

In the UK, Allianz Insurance employs over 8,000 people up and down the country. The company’s Head Office is situated in Guildford, Surrey, plus we have additional support services with over 1,000 people based in Trivandrum, India.

We offer commercial insurance with a full range of products for sole traders, right up to large commercial organisations. We also provide a range of personal insurances including, home and motor, musical, legal expenses insurance and cover for pets and horses .

We're a global company, but from the very first day you join our team you’ll know that your contributions are valued. We offer world class learning and career development opportunities, while we celebrate an inclusive culture. Find out more about Allianz Insurance.

Our Benefits

Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from – including: retail discounts and discounted insurance cover - so you can pick a package that’s perfect for you. That’s on top of enjoying all the benefits you’d expect from the world’s number one insurance brand, including:

  • £22,885 - £26,985 salary depending on experience
  • 22 Days holiday & 1 addition for birthday plus bank holidays
  • Flexible buy/sell holiday options
  • Competitive bonus scheme
  • Generous pension contributions and Life Cover
  • Equal opportunities for development and career advancement
  • Support for all employees, with adjustments also available for neurodiverse employees.
  • Flexible working arrangements available
  • Professional mental health support for all employees
  • We are great in supporting our people when becoming a parent and offer maternity leave and parental leave
  • Health and Wellbeing
  • Ensure equal pay
  • We can offer fulltime and part time hours
  • Development days
  • A discount up to 50% on a range of insurance products including car, home and pet
  • Retail discounts

Growing your career with Allianz

We'll provide you with the tools to adapt and change with us, so you can grow your career, while building the skills needed for whatever the future brings.

Inclusion & Diversity

We believe that having a strong focus on Inclusion and Diversity enables us to better understand the customers we serve and the people across our teams. We recognise that people work in different ways and we value alternative viewpoints, celebrate individuality and foster a culture where everyone can bring their best self to work and feel a sense of belonging. It’s really important to us that we create a diverse workforce and we welcome and encourage applications from everyone.

We’re committed to providing reasonable adjustments and support to all applicants with a disability and we interview every applicant who meets the minimum criteria for the job. Please contact us at hr-recruitment@allianz.co.uk to let us know if you have a disability and to discuss how we can support you throughout the application process.

Join us - Let’s Care For Tomorrow.

Job Level:
Professional
Location:
Milton Keynes, ENG, GB, MK9 2LA
Available until:
23/12/2022
Area of Expertise:
Customer Services & Claims
Unit:
Allianz UK
Employing Entity:
Allianz Management Services Ltd
Job Type:
Full-Time
Remote Job:
Hybrid working
Employment Type:
Permanent
ID:
19401

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