Enrollment Services Representative 2
Full Time
Lock Haven, PA 17745
$41,917 a year
Posted
Job description
Posting Details
Position Details
Posting Number
S0674
Position Title
Enrollment Services Representative 2-Federal Grant & Scholarship Coordinator
Department
Financial Aid
Bargaining Unit
AFSCME
Position Type
Staff
Full-time/ Part-time
Full-time
If Part-time, specify percentage
Temporary/ Permanent
Permanent
Benefits
The Pennsylvania State System of Higher Education provides a comprehensive package of employer benefits to eligible employees and their enrolled dependent(s), which include*:
- Medical and prescription drug benefits.
- Generous retirement plans, two options:
- Alternative Retirement Plan (ARP)
- State Employees’ Retirement System (SERS)
- Tuition benefits for employees and dependents.
- Paid time off.
- Employer-paid dental and vision benefits.
- Employer-paid life insurance.
- Voluntary insurances and additional retirement programs.
*Specific benefits may vary based upon university, employee group and/or collective bargaining unit. Visit:
http://www.passhe.edu/inside/HR/syshr/healthcare/Pages/Summary-of-Benefits.aspx for additional information regarding benefits.
To be eligible for most benefits, you must be a permanent, full-time employee (including temporary, full-time faculty with at least an academic year contract) or a permanent, part-time employee (including temporary, part-time faculty with at least an academic year contract) who is scheduled to work every pay period for at least 50% of full-time hours.
FLSA
Non-Exempt
Salary
$41,917.00/annually in accordance with the AFSCME CBA
Work Hours
8:00 to 16:30
Work Schedule
Mon. - Fri.
Anticipated Start Date
06/05/2023
Anticipated End Date
None
Position Summary Information
Job Description Summary
The home campus for this position is
Mansfield.
Provides clerical and administrative support to the Office of Financial Aid, primarily, but not limited to, financial aid verification, Pell grant administration, transfer monitoring, ISIR processing, special circumstance processing, and communication management.
Provides clerical and administrative support to the Office of Financial Aid, primarily, but not limited to, financial aid verification, Pell grant administration, transfer monitoring, ISIR processing, special circumstance processing, and communication management.
Essential Duties
- Exceptional level of customer service with a diverse population; ability to present ideas, policies and regulations clearly and effectively, both orally and in writing; ability to gather and analyze data, ability to understand basic accounting functions; ability to use multiple software programs (SIS, Outlook, Office, COD, NSLDS, FAA Access to CPS online, CampusLogic Student Forms, etc.)
Specific Duties
- Responsible for administration of Federal Pell and TEACH grant programs, including the Second Chance Pell program – reconcile awarded and disbursed aid, submit ISIR and/or award or disbursement corrections to COD, monitor Multiple Record Reporting, review LEU and make necessary adjustments, manage TEACH grant applications, awards, disbursements and reconciliation.
- Responsible for managing the scholarship program for the Mansfield campus, coordinating with Admissions, advancement, accounting, individual departments including athletics, the Mansfield Foundation and others to ensure accurate and timely awarding, reporting, disbursement, and reconciliation of scholarship dollars. Maintain any appropriate technologies associated with the scholarship awarding process. Communicate with students regarding scholarship process and awards.
- Assists in evaluation of applicant financial statements – federal income tax returns, W2 wage statements, social security forms, bank records, and other supporting documents for the purpose of completing the FAFSA and federal verification.
- Assists with coverage for phone and front office to deliver accurate information regarding financial aid inquiries from students, parents, and supporters.
- Keeps current with pertinent federal, state, and institutional regulations and guidelines surrounding the administration of student aid programs.
- Assists with special projects as necessary to ensure timely and efficient delivery of financial aid to students.
- Independently performs work operations which permit frequent decision-making of minor importance; researches, analyzes and prepares data for supervisor approval on decisions of major importance.
- Reconciles Pell and TEACH grant funds with COD, business office and disbursed aid reports; ensures student aid eligibility through verification process; monitors, manages, and reconciles scholarship allocation funds and reconciles with awarding agency, business office and disbursed aid reports.
- May act as a lead worker, requesting assistance on tasks from other office personnel during high processing times.
Minimum Qualifications (Required Knowledge, Skills and Abilities)
Three (3) years of experience in the delivery of technical services and assistance to customers that involved the application of specific laws, rules, regulations, and procedures, and which included or was supplemented by one (1) year of direct public contact work;
OR
An associate degree and one (1) year of experience in the delivery of technical services and assistance to customers or customers that involved the application of established laws, rules, regulations, and procedures, and which included or was supplemented by one (1) year of direct public contact work;
OR
An equivalent combination of experience and training.
Preferred Qualifications
- Knowledge of rules & regulations regarding the administration of financial aid
- Ability to communicate effectively, verbally and in writing
- Proven ability to work under pressure with minimal supervision
- Strong attention to detail
- Strong organizational skills
- Ability to maintain effective working relationships
- Ability to work independently in a team environment
- Experience in giving presentations
- Ability to manage time effectively
- Ability to simultaneously execute several projects
Physical Demands
Posting Detail Information
Open Date
04/21/2023
Close Date
Special Instructions to Applicants
For full consideration, applications must be received by May 14, 2023.
Applicants must provide the name, phone number, and email address for three professional references.
Applicants must provide the name, phone number, and email address for three professional references.
- Employment is conditional, pending successful completion of the background clearances mandated by Act 153 of 2014 and Board of Governors Policy 2014-01-A: Protection of Minors. In order to qualify for a provisional appointment, the Applicant Acknowledgement Consent Form, Provisional Hire Form, Pennsylvania State Police and Justifacts portion of the clearance process must be successfully completed prior to your start date. The remaining PA Child Abuse History Clearance and FBI Clearance must be successfully completed and returned as soon as possible within the first 90 days of employment.
Background Clearances
In accordance with Act 153 of 2014 (HB 435), appointment is contingent upon completion of a satisfactory background investigation which includes, but is not limited to, Act 34, Pennsylvania Criminal Record Clearance; Act 151, Child Abuse Clearance; and Act 114, Federal Bureau of Investigations (FBI) Criminal Background Checks.
Appointment is provisional provided the “Arrest/Conviction Report and Certification Form” and verification of your three background checks are returned to the Human Resource office prior to your hire date.
Diversity Statement
At Commonwealth University we recognize our responsibility to continuously support a living, learning, and working environment that values the diverse contributions from all members of our campus community. Our commitment to diversity, equity and inclusion enriches our campus community and is instrumental to our institutional success. Commonwealth University strives to cultivate a campus climate that allows all members to embrace diversity, equity and inclusion as we achieve success both in and out of the classroom, in our work responsibilities, and in our professional lives beyond Commonwealth University. We uphold our commitment to DEI by:
- Actively supporting and promoting the intellectual and personal growth of our students, inside and outside of the classroom.
- Providing workshops, trainings, programs designed to broaden the knowledge and understanding of diversity, equity and inclusion within our campus community.
- Ensuring that all learning and living environments throughout our campus are welcoming and capable of serving all individuals.
Title IX/Clery
The University prohibits any form of discrimination or harassment on the basis of sex, race, color, age, religion, national or ethnic origin, sexual orientation, gender identity or expression, pregnancy, marital or family status, medical condition, genetic information, veteran status, or disability in any decision regarding admissions, employment, or participation in a University program or activity in accordance with the letter and spirit of federal, state, and local non-discrimination and equal opportunity laws, such as Titles VI and VII of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Age Discrimination in Employment Act, the Americans with Disabilities Act and ADA Amendments Act, the Equal Pay Act, and the Pennsylvania Human Relations Act.
The University also complies with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crimes Statistics Act, as amended by the Violence Against Women Act (VAWA). Title IX prohibits retaliation for asserting or otherwise participating in claims of sex discrimination. VAWA imposes additional duties on universities and colleges to investigate and respond to reports of sexual assault, stalking, and dating or domestic violence, and to publish policies and procedures related to the way these reports are handled. The University has designated the Title IX Coordinator (Jennifer Raup, Elwell Hall, ORL, 570-389-4808,
jraup@bloomu.edu or
titleixcoord@bloomu.edu), to coordinate the University’s compliance with Title IX and VAWA and to respond to reports of violations. The University has directed the Police Department to coordinate the University’s compliance with the VAWA-related Clery reporting requirements. Additionally, inquiries concerning Title IX and its implementing regulation can be made to the U.S. Department of Education, Office of Civil Rights, Region III, The Wanamaker Building, 100 Penn Square East – Suite 505, Philadelphia, PA 19107; Phone: (215) 656-6010; Fax: (215) 656-6020.
About Commonwealth University of PA
The Power of Three Bloomsburg, Lock Haven and Mansfield universities have joined forces to boldly transform higher education in our region and beyond. While we are uniting as Commonwealth University of Pennsylvania, you can expect a college experience that is anything but common.
We’re Honoring our History by preserving the founding principles of each campus and continuing our vibrant on-campus student experience, serving as pillars of our communities, supporting students and our neighbors alike.
We’re Investing in Today by answering the greatest challenges facing higher education: accessibility, cost, quality, and relevance through the combined strength of our storied institutions.
We’re Building a Powerful Tomorrow by boldly changing the trajectory of public education to position ourselves for growth, increased access, and to meet economic and workforce development needs in our region, across Pennsylvania and beyond.
We’re Honoring our History by preserving the founding principles of each campus and continuing our vibrant on-campus student experience, serving as pillars of our communities, supporting students and our neighbors alike.
We’re Investing in Today by answering the greatest challenges facing higher education: accessibility, cost, quality, and relevance through the combined strength of our storied institutions.
We’re Building a Powerful Tomorrow by boldly changing the trajectory of public education to position ourselves for growth, increased access, and to meet economic and workforce development needs in our region, across Pennsylvania and beyond.
Quick Link
https://jobs.lhup.edu/postings/6468
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