Job description
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Be the first point of contact for customer questions and issues related to the heavy equipment inventory.
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Administer shipping & receiving documents related to the movement of the equipment to and from the auction site, and enter related information into the appropriate software systems.
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Accurately identify equipment serial numbers, record basic equipment descriptions and label the equipment correctly.
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Promote a culture where the health and safety of our employees and customers is top priority for all.
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Provide assistance as required to the rest of the Detailed Equipment Inspection (DEI) Team.
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Assist the Sales team with appraisals and write-ups in the field between peak periods, as required.
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Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers.
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1 to 2+ years of Administrative Support experience
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High school graduate. Any post-secondary education is an asset.
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Knowledge of - or the desire to learn about - construction equipment and trucks.
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Proficient with computers and good working knowledge / experience using MS Office Suite products (e.g. Word, Excel). Documentation processing experience is an asset.
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Strong written and verbal communication skills in English.
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You must be process-oriented and comfortable adhering to company policies and procedures to be successful in this role.
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Strong customer service orientation. You have a natural ease dealing with customers.
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Excellent organizational skills. You’re the type that leaves no detail unattended.
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Ability to adapt to shifting priorities, demands and timelines.
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Highly motivated, goal-oriented and self-directed, and able to work independently, as well as collaboratively. You thrive working as part of a team and pitch-in wherever needed.
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You like to work hard but still have fun on the job.
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Work both indoors and outdoors year-round and climb on and off large equipment and trucks.
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Have a valid, clean driver’s license.
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Work regular overtime, including weekend hours. You can expect to work extra hours prior to each sale, during each sale, and after each sale.
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Travel to other auction sites.
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Base salary + paid overtime
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Comprehensive medical and dental benefits
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401(K) with company match
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Ongoing training, professional development and tuition reimbursement.
Ritchie Bros. has grown from a small-town auctioneer to a global asset management and disposition company. Through our family of companies, we help our customers buy and sell a wide range of used and unused equipment for construction, mining, transportation, agriculture, oil & gas, lifting & material handling, forestry & other industries.
Ritchie Bros. is an equal opportunity employer and ensures nondiscrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Candidate selection is made by Talent Acquisition. Only electronic applications can be accepted. No agency calls, please.
If you required any accommodations, please send an email to: careers@rbauction.com.
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