POSITION PURPOSE

The Executive Meetings Manager reports to the Director of Sales & Marketing and will engage with Sales and Operations professionals throughout the hotel. The primary role of the EMM is to plan, solicit, book, service and coordinate group meetings to enable the hotel to meet and/or exceed revenue goals in rooms and food and beverage. This position offers growth opportunity that can lead to either a Catering Sales Manager, Conference Service Manager or Group Sales Manager position.

ESSENTIAL FUNCTIONS

• Assist with follow-up on cut-off dates, billing and other logistical requirements for incoming groups and events.

• Ensure accurate set-up of group billing and special requests at time of turnover.
• Manager all VIP guestroom accommodations and amenities.
• Maintain accurate, legible records and files in CI/TY
• Manages meeting space, room set up, food and beverage and audio-visual requirements.
• Communicate and work with Food & Beverage team as appropriate to ensure client satisfaction.
• Collaborates with all other operational departments to communicate group details via the group resume pertaining to arrival/departures, billings, special requests, etc.
• Execute assigned sales reporting and ensure all deadlines are met
• Follow-up on all special projects and assignments given by the DOSM
• Create group booking links for reservations
• Solicit, negotiate, book and service new and repeat business through telemarketing, mailings, referrals, etc. to maximize room and catering revenues.

• Plan, upsell and detail the meeting/function with the client, including space requirements, times, equipment, menus, billing instructions, etc. Complete the contracts, prepare areas in the hotel, and resolve any issues, complaints, and/or problems to ensure quality product delivery and customer satisfaction.

• Participate in daily business review meeting, pre-convention meetings, training and other sales-related meetings.
• Other responsibilities as assigned.
• Responsibilities are subject to change.

OTHER

• Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
• Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.
• Upon employment, all employees are required to fully comply with Marriott and TPG rules and regulations for the safe and effective operation of the hotel’s facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.

SKILLS AND ABILITIES

• Excellent oral and written communication skills.
• Demonstrates independent problem-solving skills and identify process improvements needed.
• Strong knowledge of Microsoft Office, Excel andCI/TY
• Strong work ethic and professional focus; High level of integrity and discretion.
• Ability to work extended hours based on business needs, with physically demanding responsibilities such as walking, standing, carrying, and lifting throughout the extended shift.
• Ability to push, pull, and lift up to 20 pounds on occasional basis.

EXPERIENCE

Past hotel sales experience preferred with a basic knowledge of food and beverage as it relates to catering and social events a plus.