Job description
Field System Engineer
EXFO develops smarter test, monitoring and analytics solutions for the global communications industry. We are trusted advisers to fixed and mobile network operators, hyperscalers and leaders in the manufacturing, development and research sector. Building on our 35 years of innovation, EXFO’s unique blend of equipment, software and services enable faster, more confident transformations related to 5G, cloud-native and fiber optic networks. With nearly 1,900 employees in more than 25 countries, EXFO is no. 1 worldwide in fiber optic test solutions and has deployed over 250 assurance systems worldwide. We’re always looking for top talent to help us lead the way in a thriving industry with boundless opportunities.
- Oversee the technical analysis and the validation of the IT / networks, systems, hardware and telecom parameters prerequisites,
- Prepare all the documents needed for the production and installation of the equipment,
- Provide support to the teams in charge of the physical installation of equipment on customer sites,
- Prepare all the documents needed to integrate the solutions into the customer environment,
- Execute end-to-end integration & are responsible for the validation, the acceptance of the solution and the respect of the schedules agreed with the client,
- Carry out the investigations required for the resolution of the incidents by relying on the Level 3 support when it is necessary.
- Virtualization: VMWare, KVM, OpenStack
- OS configuration: Linux (Redhat, CentOS) and Windows (Server 2012 and 2016).
- Cloud base applications (EX: AWS & Azure)
- Cloud Native Orchestration (EX :Kubernetes & Docker)
- Cloud Native Application monitoring (EX : Prometheus & Grafana)
- Search Engine/Database (Elasticsearch, Mongo)
- Mobile Network Architecture (4G, 5G)
- Big Data (EX: Hortonworks, CloudEra)
- Network configuration (HP or Cisco switches).
Excellent communication & interpersonal relationships
Autonomy, leadership and proactive
Rigorous and able to manage multiple projects simultaneously
Configuration and fine-tuning of the solution to adapt it to scope of work and customer environment.
Ability to analyze issues and provide root cause analysis
Language requirement: Fluent in English, another language would be a plus (French, Spanish)
Master in Telecommunications, Engineering, Computer Science or equivalent.
- Schedule flexibility
- Multisite and multidisciplinary teams
- Dynamic and collaborative work environment
- Modern workspace
- AGILE working methodology
- Variety of social and sports activities
- Community involvement
- Free parking
- Competitive holidays
- Annual bonus program
- Group insurance
EXFO is an equal opportunity employer.
For positions located in Quebec, the language requirement is French. However, in the context where the incumbent evolves in an international work environment and where the activities take place mainly outside Quebec, we favor bilingualism as a linguistic requirement.
Thanks for your interest in EXFO
Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth
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