SUMMARY

Location: Sun Outdoors Paso Robles

Position Type: Non-Management

The starting pay rate for this position is $16.00 - $17.00 per hour.

As our Food and Beverage Support Specialist, you will work in a support role for our full-service restaurant operations. Your responsibilities will include greeting, seating, and saying farewell to our guests; ensuring the restaurant is clean, organized, and stocked, and maintaining the overall cleanliness and readiness of all functions of the business throughout the shift. This position offers critical and crucial supporting functions to the F&B team that keep our operations teams and our guests set up for success.

This position may require flexible scheduling availability.

Job Requirements:

• Greet guests upon their entrance; escort guests to tables, engage in friendly conversation as guests are seated, present menus, and expedite servers to newly seated customers; provide gratitude and friendly parting remarks as guests leave
• Monitor the open dining sections for empty and cleaned tables
• Assist with to-go order food/beverage packaging and deliveries within our resorts when needed whether they are received through phone, web, or in-person contact
• Maintain clean and accurate menus, including communicating with management any issues with par levels or changes needed
• Clear and clean tables, as well as restock utensils, plates, food, and condiments throughout shifts
• Provide friendly, quality, and genuine hospitality to each guest
• Assist with delivering food or drinks to guests in a timely manner
• Support both the front and back of our F&B operations by helping to maintain a clean and welcoming working environment
• Ensure guest and team member-facing operations are free from debris/garbage and assist with consistent bussing and general upkeep including sanitizing, sorting, and stacking all dishes, flatware, glassware, and kitchen pots, pans, and utensils
• Follow sanitation standards to clean and maintain the restaurant area, including sweeping and vacuuming
• Break down boxes and assist with vendor deliveries as needed
• Perform shift opening/closing/side work duties as assigned

Job Qualifications:

• 6 months of previous serving experience is preferred
  
• Safe Food Handler Certificate Program within 60 days from the hire date
• Ability to present a professional resort image, including cleanliness and appearance standards
• Basic math skills
• Innate desire to provide the very best guest experience
• Strong customer service and communication skills

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is frequently required to lift and/or move up to 25 pounds and occasionally lift and/or move up to 75 pounds.

Training:

Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.

Team Member Wellness Program: How We Thank You For All You Bring To The Team

Rewarding Benefits Package:

• Healthcare including Medical, Dental, and Vision Insurance
  • HSA & FSA plans available!
  • Dependent care FSA
• Identity Theft Protection Insurance
• Commuter benefits including transit & parking
• Pet Insurance
• PTO and Payroll Incentives for Annual Wellness Exams
• Employee Assistance Program
• Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
• Paid Sick and Vacation Time
• Family Leave
• 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution

Rewarding Hard Work:

• Incentive based bonus program
• Free room nights at our properties and employee discounts within your brand
• Discounts for friends and family within your brand
• Team Member of the Month, Quarter, and Year recognition and bonus
• Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
• Career Growth through our in-house training program with a path personalized to your desired goals
• Referral bonus program to ANY of our locations

Equal Opportunity Employer