Job description

Front Desk Tech and Financial Tech/Assistant

At Liz Faletti, Chiropractor, PLLC we help people to live joyfully in the present by solving their puzzles. We do this through love, joy and connect. We’re looking for exceptional talent to join our team.

Our company is looking for a dedicated office assistant to handle patient duties as well as general office management tasks. When our patients walk into our office, we want them to find a friendly, smiling face and a helping hand. The ideal candidate has excellent communications skills, a positive attitude, and a strong work ethic.

Front Tech and Financial Tech responsibilities:

• Greet clients as soon as they arrive and connect them with the appropriate party
• Answer the phone in a timely manner and direct calls to the correct offices
• Create and manage both digital and hard copy filing systems for all patients
• Check patients in and out and schedule them
• Connect with patients who haven’t been in a while
• Cross train with exam and documentation techs
• Collect patient payments
• Follow up on financial questions and billing

You must have the following skills:

• High school diploma or GED (college degree preferred)
• 2+ years of experience as a Receptionist or Administrative Assistant
• Knowledge of spreadsheets and word processing documents
• Ability to create organized filing systems
• Excellent customer service skills and phone manner
• Experience with Electronic Health Records will make this transition easier
• Be accurate, organized, have good math skills
• Exceptional writing skills
• Typing speed of at least 70 WPM
• Ability to manage stress in a fast-paced environment
• Already understand how to use computers, iPads, and other technology devices

Application Process: Please drop your resume off at Liz Faletti Chiropractor PLLC on M, W, F between 10-12 and 2-5:30 and Tue/Thu 2-5:30. Call M-F 9-5:30.

1409 N Pittsburgh St Suite B, Kennewick, WA 99336 Phone 509-736-3348

Job Types: Full-time, Part-time

Pay: $17.00 - $20.00 per hour

Schedule:

• 10 hour shift
• 8 hour shift

COVID-19 considerations:
All patients, customers and staff are required to follow state requirements, sanitize or wash hands, declare exposure and stay home if needed. Masks are no longer required. Staff help sanitize common surfaces throughout the day.

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 2 years (Required)

Work Location: In person

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