Front Desk Assistant- Bilingual Preferred.

Full Time
Winter Haven, FL 33884
Posted
Job description

Our thriving Practitioners Alliance Behavioral practice is looking for an experienced Bilingual Medical Front Desk Assistant/ Receptionist who can take over the duties involved with coordinating patient care and provider schedules.

The Medical Front Desk Assistant will need to meet the following credentials:

  • Must be professional and reliable
  • Must be able to multi-task
  • Must have strong verbal communication skills
  • Exceptional Customer Service/ Patient- Care Skills
  • A quick learner who can work independently and be part of the team
  • Knowledge using EMR/ EHR systems

Basic job description but are not limited to the following:

  • Greeting and checking patients in/ out in courteous manner and obtaining accurate patient information.
  • Scheduling appointments.
  • Answer telephone promptly and direct calls accordingly.
  • Verify patient insurance.
  • Sending out emails to patients.
  • Collecting balances on accounts.
  • Follows HIPAA guidelines and safety rules.
  • Ensure waiting and reception areas are kept clean and tidy.
  • Perform other duties and projects as assigned.

Our Practice Describes Its Culture as:

  • Team- oriented- collaborative & cooperative
  • Detail- oriented- precision- focused and quality

Job Type:

  • Full-Time

Education:

  • High School Diploma or equivalent (Preferred)
  • Medical Assistant Certificate (Plus)

Language:

  • Bi Lingual Spanish (Required)

Experience:

  • Medical Front Desk: 2-3 years (Required)
  • Computer Skills: 2 year (Preferred)
  • EMR/ EHR: 1-2 years (Required)

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Healthcare setting:

  • Private practice

Medical specialties:

  • Psychiatry

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Winter Haven, FL 33884: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer service: 1 year (Preferred)
  • Medical receptionist: 2 years (Required)
  • Computer skills: 3 years (Preferred)
  • Insurance verification: 2 years (Required)

Language:

  • Spanish (Required)

Work Location: In person

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