• REQUIRED: Must be eligible for a public trust clearance

POSITION: Case Builder

LOCATION: remote, must live in the US and be eligible to work in the US

Pay: 19.23 per hour plus excellent benefits package

Start Date: May 1st 2023. the first 12 weeks is mandatory training and you cannot miss any days of work (It is fully paid and fully remote)

Hours: Monday through Friday, 8 hours per day (extended hours may sometimes be required)

Le’fant is seeking a capable individual to serve as a Case Builder for the Department of Veteran's Affairs.

Le’fant is a rapidly growing CVE, ISO 9001 Certified, Service Disabled Veteran Owned Small Business specializing in management consulting for the federal government. Our compensation and benefits plans are designed to attract and retain the industry’s best talent to provide the highest quality services to the Federal Government. We hire the best to provide the best service.

General Job Summary:

The Case Building Department translates rudimentary VA exam requests into highly detailed, organized cases that the provider can readily use to evaluate a Veteran’s conditions. Case Builders streamline the evaluation process by allowing Providers to evaluate Veterans more efficiently.

Essential Job Functions:

1) Read and comprehend the exam request (2507) sent by the VA, and process accordingly;

2) Check veteran’s previous cases for overlapping information and other issues;

3) Draft and submit clarification inquiries to the VA to better understand the information contained, or resolve any inconsistencies that exist, within the exam request;

4) Enter information into the software for the doctor to be able to utilize during and after the appointment;

5) Ensure providers have the necessary documentation and medical records to properly evaluate Veterans;

6) Research medical conditions and new information when necessary;

7) Identify and include all relevant worksheets and diagnostics requested by the VA;

8) Appropriately draft and format questions the VA would like the Provider to address;

9) Communicate with other departments to share relevant information when necessary in order to best complete the case;

10) Thoroughly checks over work before sending it on to the next department; and

11) Assists in peer-reviewing other Case Builders’ work before appointments are seen.

Additional Duties and Responsibilities:

1) Attends meetings with Case Building team in order to stay up-to-date on important information;

2) Understands and successfully uses OMS software, Microsoft Office programs, Internet, and e-mail;

3) Responds promptly and appropriately to messages from supervisors, co-workers, and other departments; and

Other duties as assigned.

Knowledge/Skills/Abilities:

1) Intermediate understanding of pertinent medical terminology;

2) Proficient typing skills;

3) Strong and professional verbal and written communication skills, to include excellent grammar, and highly developed interpersonal skills;

4) Excellent reading and comprehension abilities;

5) Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner Microsoft Excel knowledge;

6) Self-starting and highly analytical;

7) Excellent organizational and prioritization skills with strong ability to meet strict deadlines with minimal supervision;

8) Exceptional multi-tasking capabilities.

Working Conditions:

1) Normal office environment with some exposure to moderate noise from office equipment and/or generated by staff members;

2) Frequently utilizes phone, fax machine, computer, printer, and copy machines;

3) Extended hours are sometimes required beyond the regular eight hour work day.

Minimum Level of Preparation and Training:

High school diploma or GED required.

Le’fant does not to discriminate on the basis of race, color, religion, sex, gender, sexual orientation, sexual gender, gender identity or expression, pregnancy, parental status, marital status, citizenship, national origin, age, disability, genetic information, military status, veteran status or any other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment.