Description

The Department of Children, Youth, and Families (DCYF) was created to be a comprehensive agency exclusively dedicated to the social, emotional, and physical well-being of children, youth, and families regardless of race, ethnicity, sexual orientation, or other socioeconomic factors. We believe our workforce should reflect the communities we serve and are actively searching for candidates that reflect that diversity.

We are looking for an FVS/FRS Social Service Superviso r 5 (SSS5) to join our team and work together toward the common goal of eliminating child and youth outcome disparities based on race and ethnicity. Our vision is that "All Washington's children and youth grow up safe and healthy-thriving physically, emotionally, and educationally, nurtured by family and community."

The Opportunity:
As a leader in our Region 5, Tacoma Office, you will use your strong assessment and engagement skills to supervise a unit of Family Voluntary Services (FVS)/Family Reconciliation Services (FRS) Social Services Specialists, who provide professional-level social services to clients. This position supervises the delivery of the advanced level of specialized case management, assessments, and interventions on assigned FVS/FRS cases. You will utilize cultural competency to understand, communicate with and effectively interact with clients, subordinate staff, and other individuals across cultures, focusing on understanding and respecting the strengths of the clients including their heritage, cultural beliefs and values, communication, and learning styles. As a first-line supervisor, you will provide advanced-level case management to Social Service Specialists in high-profile or complex cases involving children. This highly complex professional work in the Field Operations Division has direct and indirect responsibility for protecting children and strengthening families so they flourish. Apply today and see how you can make a difference in this challenging and rewarding supervisory role!

Some of what you will get to do:

• Supervise a unit of FVS/FRS social service specialists and assign, prioritize and review work assignments.
• Coordinate with other supervisors to ensure appropriate supervisory coverage for the office.
• Participate in supervisory, administrative, and individual meetings and conferences.
• Perform quality assurance on staff documentation, assessments, reports, case management, and payment initiation.
• Review and respond to data reports/requests from management and the quality assurance team regarding practice and specific cases.
• Ensure that social service specialists document all case activities and information gathered within the case file and FAMLINK electronic record in a timely manner.
• Set expectations for the performance of line staff.
• Provide coaching, counseling, and feedback as necessary.
• Prepare written performance evaluations for staff utilizing the current Performance Evaluation system.
• Consult with administrators and human resources regarding corrective or disciplinary action as necessary.
• Train new and existing staff in gathering accurate and complete information, organizing information, and case decision-making.
• Assist staff to understand their professional responsibility to carry out agency policy and comply with the laws which govern the Department.
• Keep staff informed of policies, rules, and regulations affecting their jobs and the clients they serve.
• Provide consultation and oversight to ensure accurate application of child safety framework.
• Review the level of risk of alleged child abuse and/or neglect and ensure that agency intervention match level of assessed risk to children.
• Implement and interpret policy and procedure at the case level.
• Ensure all duties are performed with adherence to law and policy.

Required Qualifications:
Professionals who have at least two years of paid social service experience assessing risk and safety to children and providing direct family-centered practice services (strengthening and preserving family units)
AND
One year of experience as a Social Service Specialist 4.
OR
Two years of experience as a Social Service Specialist 3.
OR
Four years of experience as a Social Service Specialist 2.
OR
A Master's degree in social services, human services, behavioral sciences, criminal law/justice, or an allied field and one year of paid social service experience equivalent to a Social Service Specialist 3.
OR
A Bachelor's degree in social services, human services, behavioral sciences, criminal law/justice, or an allied field, and five years of paid social service experience performing functions equivalent to a Social Service Specialist 2.

NOTE: A two-year Master's degree in one of the above fields that included a practicum may be substituted for one year of paid social service experience.

NOTE: The incumbent must successfully complete Supervisor Core Training (SCT) within one year of the initial appointment and successfully complete formal training courses as required by law, policy, and regional requirements.

Degrees must be obtained from an accredited institution.

In addition to those required qualifications, our ideal applicant will also have some or all of the following:

• Ability to thrive in a fast-paced, high-stress environment.
• Current knowledge of applicable laws, rules, and policies on the delivery of child protective and child welfare services within Washington State.
• Ability to effectively communicate with management, peers, clients, community, colleagues, and the public.
• Ability to develop and maintain effective working relationships with community partners, management, colleagues, and staff.
• Ability to use data and case management and data tracking software to assist in problem identification and problem-solving.
• Ability to manage a large volume of work.
• Ability to teach and train staff, including the ability to identify strengths in others and motivate staff.

How do I apply?
In addition to completing the online application, applicants must attach the following documents to their profile in order to be considered for this position:

• Resume
• College/University Transcripts -unofficial copy

Supplemental Information:
**Per Governor Inslee's Directive 22-13.1 (Download PDF reader) state employees must be fully vaccinated against COVID-19. Please note that any offer of employment is contingent upon you providing verification of your vaccine status, having an approved medical accommodation, or having an approved religious accommodation. No start date will be approved until you have either verified your vaccine status or have an approved accommodation**

This recruitment may be used to fill multiple vacancies.

This position is covered by a collective bargaining agreement.

Prior to a new hire, a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

The initial screening will be based on the content and completeness of your application and the materials submitted. All information may be verified and documentation may be required. Applications with comments such as "see attachments" or "N/A" in the supplemental question responses will be considered incomplete.

DCYF is an equal-opportunity employer and supports equity, diversity, inclusion, and respect.

Need accommodation throughout the application/interview process? Unable to apply online? Contact the Talent Acquisition Team at (360) 870-3221 or by email at
dcyf.jobs@dcyf.wa.gov and the Telecommunications Device for the Deaf at 800-833-6388.

Experiencing technical difficulties creating, accessing or completing your application? Call NEOGOV toll-free at (855)524-5627 or email support@neogov.com.

To take advantage of the Veteran's preference please attach your DD-214, member 4 long-form, or your NGB-22. Please black out your social security number prior to attaching it.

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