Position Summary:

As a Guest Room Attendant at Edgewood you perform routine duties in cleaning and servicing of guest rooms under supervision of the Housekeeping Supervisor. You promote a positive image of the property to guests and must be pleasant, honest, friendly and should also able to address guest requests and problems. Make sure that their quality and cleanliness of every room is met or exceeded prior to a hotel guest entering a room. The most important characteristic of our team is that we love inspiring lasting memories for our guests. In this position you exhibit excellence in your commitment to our guests. Reimagine luxury hospitality with us.

Essential Functions:

• Professionally clean and maintain guest rooms, balconies and floor corridors using cleaning procedures and products as determined by company standards.
• Neatly make beds, clean and disinfect, and replenish amenities according to the operational standards.
• Maintain inventory of cleaning cart as well as cart organization and cleanliness.
• Assist with stocking linen/terry and amenities as well as maintain organization and cleanliness in housekeeping storage areas.
• Identify and report any damages to guest rooms.
• Ensure security of guest rooms along with a high level of confidentiality and privacy of guests.
• Deliver and retrieves items on loan to guests, as needed.
• Attend to guest calls as well as delivers and retrieves guest required items.
• Perform a variety of deep cleaning duties and projects during slower business periods.
• Consistently achieve and/or exceeds department standards on room inspection scores.
• Stay in compliance with applicable health, safety, or hygiene standards.
• Observe and execute environmentally friendly practices.
• Follow all MSDS, HazCom, Bloodborne Pathogens, and Bed Bug protocol.
• Assist with taking the count for the Monthly Linen Inventory.
• Other duties as assigned. Responsibilities and activities may change at any time with or without notice.