Job description

Warm Hearth Village

A Nonprofit Community

Our Mission: Fostering a person-centered approach to aging in an inclusive environment that redefines retirement.

Our Vision: To nurture a transformative culture where people live and work in community, knowing their contributions are essential to our success.

Our Values: Innovation, Community Collaboration, Passion, Inclusiveness and Ethics.

WARM HEARTH AT HOME LOCATED IN CHRISTIANSBURG, VIRGINIA IS SEEKING A HEALTH INFORMATION COORDINATOR

Position Summary: Manage and maintain all aspects of health records including both electronic and hard copy patient charts. Essential Duties and Responsibilities include the following. Other duties may be assigned.

1. Processes all medical records at intake.

2. Faxes documents, scans and sends to patient’s EHR.

3. Receives and forwards incoming electronic documents.

4. Updates EHR for deceased, transferred, discharged and inactive patients.

5. Verifies insurance and assesses benefits

7. Answers and addresses incoming phone calls.

9. Reviews and releases patient health records to authorized person(s) and/or health care facility(s) upon receipt of appropriate documentation authorizing the release.

10. Requests patient health records from other health care facilities as directed by DON and/or Administrator.

Requirements:

• At least one year of experience working with Home Health and/or Hospice Medicare regulatory requirements
• At least one year of experience working with insurance eligibility and authorizations
• Proficient skills in Microsoft Office--especially Excel--are a must, as is the ability to learn how to use site- and industry-specific software.
• Must complete certification in diagnosis coding and OASIS (COS-O) within 1 year
• Two years of post-high school education

Good Attendance/Punctuality is required. Must be able to work in fast paced, rapidly changing environment and be detailed oriented. Treats people with respect; inspires the trust of others; works with integrity and principles; shows respect and sensitivity for cultural differences; follows instructions; responds to management direction; takes responsibility for own actions; completes tasks on time or notifies appropriate person with an alternate plan; Speaks clearly; listens and gets clarification; responds well to questions; participates in meetings; writes clearly and informatively; edits work for spelling and grammar; keeps others adequately informed. Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives. Teamwork - Exhibits objectivity and openness to others' views; gives and welcomes feedback; establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.

Warm Hearth at Home is located in Christiansburg, Virginia

Hiring Manager:

• Kristi Payne, Administrator. kpayne@warmhearth.org or 540-443-3807

WE HAVE A STORY TO TELL. Nestled on 220 acres in Blacksburg the New River Valley, Warm Hearth Village is the area’s premier Senior Living Community. Our nonprofit community is also highly rated in a recent Indeed survey over other providers in the area for work/life balance initiatives.

Our beautiful campus consists of a full continuum of living options that include active/independent options, assisted living, memory care, skilled nursing and home health services. Our vision is to build on our successful past to grow our services and take care of the needs of our Warm Hearth Village Family and the communities that surround us for years to come.

Our Warm Hearth Foundation also generously supports our employees through grants and scholarships and appreciation funds that help with education, emergency assistance and appreciation programs to help with employee growth and boost morale year- round.

Come see us at Warm Hearth Village., Tour our beautiful campus that’s rich with history, great co-workers and the best residents you’ll find anywhere. WE WANT TO HEAR YOUR STORY and see how you fit with our mission-driven team of caregivers.

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