Job description
Description:
- Review Tax Statements.
- Protest over-assessed property values.
- Attend formal and informal hearings and appraisal review board meetings at Appraisal District.
- Provide support to Property Tax consultants.
- Prepare tax files.
- Assist customer service and data entry teams.
- Answer phone calls and respond to clients.
- Transfer client calls to appropriate staff.
- Provide explanation of services.
- Identify, research, and resolve client issues.
- Communicate with other departments and management to resolve problems and expedite work.
- Recognize, document, and alert supervisors of any issues.
- Flexibility with work schedule.
- Other duties as required.
- Real Estate background preferred.
- College degree preferred, not required.
- Convey professionalism and inspire confidence.
- Strong initiative, independent judgment, and ability to learn.
- Professional telephone and customer service skills.
- Excellent verbal and written communication skills. ? Organizing and prioritizing skills. ? Proficiency with Microsoft Excel, Word, and Outlook.
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