Northwest Human Services is a non-profit leader in providing advocacy, quality healthcare and social services in Marion and Polk counties since 1970. We are a mission focused organization providing compassionate and professional medical, dental, psychiatry, mental health, and wraparound services for those in our community who need it most - uninsured individuals, families, the homeless, and migrant workers. As a Community Health Center we value a culture of equity, diverse perspectives, and life experiences. Our organization embraces innovation, collaboration, and work-life harmony.

Homeless Services Program Manager

Northwest Human Services (NWHS) is hiring an individual committed to the community that seeks the well-being of all its residents. NWHS is hiring a Homeless Service Program Manager to provide management and direct oversight to the NWHS Homeless Outreach and Advocacy Project (HOAP).

Location: HOAP - 694 Church Street NE, Salem, Oregon 97301

Job Status: Full-time, Monday-Friday

Sign-on Bonus: $3000

Referral Bonus: $1000

YOUR ROLE:

As the Homeless Service Program Manager, you will assure that homeless consumers receive successful access to necessary day center services, including case management, wrap around supportive services, emergency assistance, outreach services, and access to the agency’s medical, mental health, and dental programs.

This is a supervisory position that is responsible to recruit, hire, train, and supervise all HOAP program staff, interns, and community volunteers.

THE IDEAL CANDIDATE WILL:

• Demonstrate a commitment to Diversity, Equity and Inclusion, public service, fiscal responsibility, and innovation in service delivery.
• Possess knowledge of homeless and/or affordable housing programs, management of data systems and ability to create strong community partnerships.
• Be experienced and lead in managing grants and a multi-fund budget.
• Utilize problem-solving skills, proactively identifying and supporting creative and viable solutions.
• Communicate effectively to different audiences, including multi-disciplinary teams, various levels of city, county, and regional management, and members of the public.

QUALIFICATIONS:

• Bachelor’s Degree in Counseling, Social Work, or Public Health required.
• Experience in program management, program planning, and program oversight, including clinically oriented work.
• Experience with workforce management, training, and providing staff supervision.
• Knowledge and understanding of Trauma Informed Care.
• Experience working within housing-first focused and harm reduction modalities.
• Oregon Driver's License, proof of auto insurance (this position requires driving and a motor vehicle report will be conducted prior to hiring)

PREFERRED QUALIFICATIONS:

• Master's Degree in Human Service fields.
• One to three years of experience making clinical decisions.
• Public relations and networking experience.
• One to three years of relevant work experience with those experiencing homelessness and/or those living with severe and persistent mental illness (SPMI).

ABOUT OUR HOAP PROGRAM:

The Homeless Outreach and Advocacy Project (HOAP) was established in 1986 to deliver critical health services to people experiencing homelessness in our community. HOAP is an essential day center that offers basic needs services (food, showers, laundry, clothing), case management, and medical services for adults experiencing homelessness. HOAP operates under a low-barrier treatment model that affords at-risk individuals with a more flexible and holistic approach to their care. The HOAP Day Center serves as the entry point for building trust and lasting relationships by providing a space for safety and support. By ensuring continued access to both medical and wrap-around support services, vulnerable individuals are provided with a better opportunity to maintain their long-term health needs and housing goals.

Learn More About HOAP: http://www.northwesthumanservices.org/HOAP.html

SUMMARY OF BENEFITS: Our Agency strives to provide a benefits program that is comprehensive and competitive within our industry.

• Competitive Salary
• Comprehensive Health Plans: Dental and Vision
• Flex Spending Account
• Group Life: Short-Term & Long-Term Disability 100% paid by employer
• 403(b) retirement plan with 3% employer match
• 10 hours of monthly Paid Time Off based on FTE
• 7½ paid holidays each year + 2 paid floating holidays
• Continuing Education Plan
• Employee Healthy Living Program

TO APPLY:

If you are interested in joining a team that makes a difference in the lives of many, apply online at: Employment (northwesthumanservices.org)

For more information, contact the HR/Recruiting Department at: HR@nwhumanservices.org | 503.588.5828

All candidates who receive a written offer of employment will be required to undergo a criminal records check.

Equal Opportunity Employer | We celebrate diversity and are committed to creating an inclusive environment for all employees.