MISSION STATEMENT:
As a leading Alaska drug and alcohol treatment center, True North Recovery Inc. is on mission
to provide our community with client centered, culturally competent behavioral health treatment
with same day access to services through: Evidence-based best practices, partnerships, and
authentic community-based recovery support services for alcohol addiction, drug addiction, and
treatment for other addictive lifestyles.

We work to foster a safe and supportive environment for peer-centered education, services and
engagement. Our programs and partnerships open pathways to recovery by removing social
barriers and creating opportunities for those seeking and maintaining long-term recovery.

JOB DESCRIPTION TITLE: Hospitality Coordinator
REPORTS TO: Operations Director
EMPLOYMENT STATUS: Regular, full-time
CLASSIFICATION: Hourly
LOCATION: 2650 Broadview Ave, Wasilla AK 99654
FLSA STATUS: Non-exempt

GENERAL FUNCTIONS:
The Day One Hospitality Coordinator is responsible for overseeing food services and sanitation
of the detox unit.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Ensure all clients are receiving three nutritional meals and two snacks daily
2. Ensure all client food is properly handled, stored, and disposed of
3. Maintains a supply of in-house fresh fruits and vegetables for daily snacks
4. Orders, picks up, and delivers meals and prepares for this duty to be managed during
non-workdays
5. Maintains adequate clean linen and cleaning supplies for the sanitation of the detox unit
6. Wash, fold and store linens in accordance with health and safety standards
7. Follow Policy & Procedures related to health and safety standards for True North
Recovery, Inc.
8. Notify, in writing, any significant events to the Operations Director at the end of every
shift, pointing out problems noted, unhealthy client interaction, or safety problems

9. Make reports of significant events to appropriate off duty staff when necessary, such as
clients leaving the building, being in an undesignated space, medical emergency, or any
other event as directed by the Critical Incident Report guidelines
10. Performs related duties as assigned
11. Maintain proper handling and storage requirements for chemicals within Day One

MINIMUM REQUIREMENTS:
1. High school diploma or general equivalency degree
2. Food handler's card
3. Two years’ experience working with individuals in a substance-use related field
4. Strong understanding of de-escalations skills
5. If in recovery must be in remission for ONE (1) year and working a program of
recovery
6. CPR/First Aid/AED certified or able to obtain within 30 days of hire
7. Continued employment is contingent upon receipt of a satisfactory state and federal
background check
8. Must have a valid Alaska Driver's License and insurable under True North vehicle
insurance

PREFERRED REQUIREMENTS:
1. Working knowledge of Motivational Interviewing and Trauma-Informed Care
2. Previous food handling experience
3. Peer support training and certification
4. CPR/First Aid/AED certified

SKILLS and ABILITIES:
1. Knowledge of alcoholism and drug addiction as a disease
2. Ability to communicate proficiently verbally and in writing
3. Demonstrate the ability to respond to crisis situations and emergencies with good
judgment
4. Ability to deescalate agitated clients
5. Ability to maintain healthy boundaries with clients

CORE COMPETENCIES:

1. Understanding of Trauma informed care
2. Understanding of addiction and recovery
3. Demonstrate flexibility, adaptability, and initiative
4. Demonstrate positive work ethic and organizational skills
5. Exercise good judgment

Disclaimer
The information above has been designed to indicate the general nature of duties within this job.
Management has sole discretion to add or modify duties of the job and to designate other
functions as essential at any time. This job description is not an employment agreement or
contract.