Job description

NOW HIRING HOTEL BREAKFAST ATTENDANTS

Do you have a bubbly, cheerful personality? Are you looking for an opportunity to shine, and rapidly grow your career? The Hampton Inn & Suites Houston North IAH in Houston, TX is looking for dynamic, hungry, and happy individuals to become part of the team! Come in and apply today

Where to Apply: In person at the Hampton Inn & Suites Houston North IAH in Houston, TX located at 707 N Sam Houston Pkwy E. Houston, TX 77060 online, or call in at 281-447-6400, option 0. We are doing interviews Monday-Friday from 9am- 4 pm, come in and Apply now!

The Complimentary AM Breakfast Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. In addition this individual shall be well-versed on the hotel-brand standards guest expectations and the and unique characteristics of the hotel and local area.

QUALIFICATIONS:

• Ability to perform job function with attention to detail speed and accuracy
• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be willing and have the ability to work a varied schedule that may include weekends and holidays
• Must be able to obtain and provide Food Handlers card as required by city/county/state
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Ability to handle stressful situations in a calm professional manner
• Understanding of hotel products and guest services
• Demonstrates a positive attitude and a desire to be of service to others as reflected in willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner.
• Possess a basic knowledge of food and beverage preparation service standards guest relations and etiquette
• Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing
• Ability to read comprehend and write simple instructions and/or short correspondence and memos
• Ability to effectively deal with internal and external customers and staff some of whom will require high levels of patience tact and diplomacy

RESPONSIBILITIES:

• Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner.
• Maintain regular attendance in compliance with XE Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.
• Comply at all times with XE Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Service guests with all food and beverage requirements in a warm friendly courteous and professional manner; ascertain which services could enhance the guests’ stay
• Greet and seat guests at appropriate tables in a timely manner.
• Ensure quality control of menus with regard to cleanliness and appearance.
• Clear clean and reset tables/hotel spaces per client request or management instruction
• Ensuring that food and service areas are stocked organized clean and neat and all side work is complete each shift
• Accommodate any special requests made by a guest or offer appropriate alternatives.
• Communicate with all departments regarding in house VIPs and any special requests/needs
• Support all areas of the beverage and food service as necessary including washing dishes by hand, restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas
• Ability to answer the telephone according to standards.
• Have a complete knowledge of standards of service for receiving a room service order.
• Have a thorough knowledge of menus and current specials in all applicable departments.
• Perform opening and closing procedures and side work duties according to station rotation assignment.
• Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do
• Perform any other duties or attend meetings as requested by management.

Where to apply: Hampton Inn & Suites Houston North located at 707 N. Sam Houston Pkwy E. Houston, TX 77060

Call: 281-447-6400

Property Details:

Located conveniently off of Beltway 8, Hardy Toll Rd and 5 minutes away from I-59, and I-45, the revitalized Hampton Inn & Suites Houston North hotel is 5 minutes away from George Bush Intercontinental Airport (IAH), Houston's largest airport and just a 15 minute drive to downtown Houston.
Our 2020 TripAdvisor© Certificate of Excellence Winner hotel is approximately 20 minutes to many of the Houston’s most popular attractions including the Museum District, Houston Zoo, NRG Stadium. Nearby universities include Houston Baptist University, Rice University, Texas Southern University and the University of Houston. A top-choice among IAH airport area hotels, our hotel is 5 minutes from IAH airport and offers easy accessibility to all the major highways in the city.Company Overview:
Explore new opportunities with XE Hospitality. As a growing leader in third-party hotel management, our growing portfolio represents 5 hotels in Texas. Our associates are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with XE Hospitality.Benefits:
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Paid Time Off
• Employee Assistance Program
• Aggressive Growth Opportunities
• Hilton Team Member Travel discounts

Job Types: Full-time, Part-time

Benefits:

• Employee assistance program
• Employee discount
• Flexible schedule
• Paid time off
• Referral program

Schedule:

• Day shift
• Weekend availability

Supplemental pay types:

• Tips

Experience:

• Hotel Breakfast Attendant: 2 years (Required)
• Hilton, Marriott, Hyatt, IHG, Wyndham, or Choice Hotels: 3 years (Required)

Work Location: In person

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