The Cambria Hotel, located in the budding Plex Community near the TBK Bank Sports Complex, is hiring! We're looking for PEOPLE people to join our team!

Would you describe yourself as a high-energy individual? Do you enjoy collaborating with coworkers? Meeting new people? Are you looking for an opportunity to hone your customer service skills in a friendly, fast-paced environment? If so, we want to meet you!

A little bit about the position:

• We're PEOPLE people, so providing excellent customer service is our highest priority!
• You'll primarily be interacting directly with guests in person and on the phone to schedule and confirm reservations, including check-ins and check-outs. You'll also be the go-to person for current guests for questions or concerns, so good listening and problem-solving skills will serve you well in this position!

What you can expect from Frontier Hospitality Group and the Cambria Hotel as a Guest Service Agent:

• As we head into our busy season (hello, Summer!!), we currently have openings for each shift, as well as mid/flex-shift openings:
  • First shift (7:00am - 3:00pm), Second shift (3:00pm - 11:00pm), Third Shift (11:00pm - 7:00am)
  • Weekends are BUSTLING at the Cambria Hotel, so Friday, Saturday, Sunday availability may be required
• $14 if you're just starting your career in customer service and the potential for more if you're a seasoned customer service pro!
• If you commit to working 5 days/30 hours per week, you may be eligible for BENEFITS, including: Health, dental, vision, and life insurances, 401k with company match, as well as TRAVEL DISCOUNTS!
• We love to develop our people, so you'll have plenty of opportunity for growth!!

To learn more about working with the Cambria Hotel and Frontier Hospitality Group, check out our website: www.frontierhg.com

Essential Duties and Responsibilities:

• Engages and connects with guests in person, and over the phone.
• Responsible for inputting guests reservations/changes/cancellations through in-house computer applications and communicating through email.
• Quickly responds to guest questions, requests, and complaints.
• Ability to multi-task and work in a fluctuating environment.
• Other duties as required with the department.

Who We Are:

Frontier Hospitality Group has been locally owned for over 71 years (1950). We operate five hotels across four fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles. Whether that means you want to work two days or five we've got you covered.

Benefits to Working Here:

• Full benefits
• Travel Discounts
• Growth opportunities
  

Qualifications and Requirements:

• High School Diploma or GED (nice to have but not required).
• Previous hotel or relevant customer service experience.
• Proficient in Microsoft Excel, Word, and Outlook.
• Ability to work a flexible schedule including weekends.
  

EOE/AA/Disabled Veteran