Job description
$15 - $17 hourly
Responsibilities:- Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
- Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
- Perform additional bookkeeping, administrative, and accounting procedures as required
- Make sure every hotel guest has a pleasant stay
- Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Computer proficiency is required; experience with accounting or reservation software is preferred
- Some college is preferred but a high school diploma or equivalent is required
- Flexible overnight hours are required
- Great communications. and excellent customer service skills are required
- Experience in the hospitality industry or guest services is preferred, but not required
Our Compensation Philosophy
We understand that living is not getting any cheaper. So, in addition to paying our team well, we proactively seek out various forms of "compensation" to offer our employees.
We also operate with the principle that a team who feels valued, receives recognition for a job well done, gives back to their community, and is working in a positive culture is every bit as important as a good wage.
So, we strive daily to create and nurture a positive and healthy work culture.
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