Available Title(s):
1137-NN_ADMINPRO - Information Systems Coordinator

Business Title:
Information Systems Coordinator

Employee Type:
Admin. Professional

Time Type:
Full time

Position Term:
12 Month

Position Details:

Summary of Duties:
This position will provide computer and network consulting: troubleshooting, technical support, account management, and software support services with the supervision and support of the Institute for Research and Education to Advance Community Health's (IREACH) IT Director. They will also consult with both IREACH project managers and administrative leadership on a wide range of service and support activities including, but not limited to; systems design, development, testing, and implementation, and maintenance of process/software and/or hardware solutions needs, account management, database and system application support and internet/web services.
The position is responsible for designing, developing, and implementing IT infrastructure and networks for the Institute, as well as developing and managing Institute IT policies and procedures. In addition, this person will handle escalations from end-user information technology support staff, while consulting with the IT Director on the allocation of resources outlined for the provision of IT services. Moreover, the position will play an integral role in the strategic planning efforts of the Institute by identifying resources and enhancements needed to meet the Institute's stated goals and objectives. The position will also serve as in a liaison capacity to Institute and campus IT teams, and, more broadly, the WSU community on IT matters.

Essential Duties:

• IT Infrastructure Administrations - 55%
• Administrative - 25%
• Security - 15%
• Other - 5%

Required Qualifications:

A Bachelor's degree and three (3) years professional experience OR a combination of education and experience totaling seven (7) years from which comparable knowledge and abilities are acquired. Education and experience may be tailored to specific need requirements of position.

Additional Requirements:

• Experience resolving information technology problems in a timely manner.
• Experience providing technology support and customer service for complex software applications and/or computer systems.

Preferred Qualifications:

• Knowledge of WSU administrative systems.
• Experience troubleshooting complex software applications.
• Experience in a higher education environment.
• Experience with SharePoint administration.
• Experience with Microsoft Azure or Amazon Web Services cloud-based solutions.

Additional Information:

Area/College: WSU Spokane

Department Name: Institute for Research and Education to Advance Community Health (IREACH)

City, State, Zip: Seattle, WA 98101

Department Link: https://ireach.wsu.edu/

Monthly Salary Range: $4,869.47 to $7,304.10; commensurate with qualifications and experience.

In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate's current experience, education, skills, and abilities related to the position.

For more information regarding Administrative Professional (AP) Compensation at Washington State University (WSU), please visit the following website: https://hrs.wsu.edu/managers/classification-compensation/ap-compensation-structure/.

WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts.

For a more detailed summary of benefits offered by WSU for AP staff visit: https://hrs.wsu.edu/wp-content/uploads/2022/04/2022-Benefit-Overview-for-Faculty-and-AP.pdf. Find total compensation information here: https://hrs.wsu.edu/managers/recruitment-toolkit/total-compensation/.

FTE: 100%

This is a Permanent position
Posting Close Date: Applicants must submit their completed applications by April 9, 2023 at 11:59 PM.

Background Check:

This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.

Application Instructions:

Applicants must upload the following documents to their online application.

• Resume (required)
• Cover Letter (required)

External candidates, please upload all documents in the "Resume/CV" section of your application. Internal candidates, please upload all documents in the "Resume/Cover Letter" section of your application.

Documents may be submitted in one file or separate files. Applicants are encouraged to upload as a PDF if possible. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.

Applicants will be requested to provide contact information for professional references within the online application.

WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or hrs@wsu.edu.

To apply, visit https://wsu.wd5.myworkdayjobs.com/en-US/WSU_Jobs/job/Seattle-WA/Information-Systems-Coordinator_R-9157

Washington State University is an Equal Opportunity/Affirmative Action Educator and Employer.

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