Job description
First point of contact for internal office support, troubleshooting and repairing desktops, laptops (mostly Windows, some OS X), landlines, data management, and standard software found in an office.#Support, troubleshooting, and administration work will be equivalent to a tier 1 to tier 2 support level.#Troubleshooting and administering additional miscellaneous IT related tasks and responsibilities as they arise.#Inventory and equipment maintenance and audits.#General computer training for general staff.1 to 3 years of experience in a help desk technician, general technician, or IT support role. Education may be considered equivalent on a case by case basis.#Ability to learn quickly, demonstrating the ability to be a self-starter and work in a fast-paced and dynamic environment, and take ownership in work.#Post-secondary education in IT an asset, but not required.#Experience with OS X, linux, and entry level networking an asset, but not required.
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