Since 1944, Wright & Filippis (W&F) has built a well-earned reputation as a leader in prosthetics, orthotics, and accessibility solutions. Over 76 years strong, we are committed to improving the lives of our patients.

In 2020, Wright & Filippis joined Ottobock Patient Care. Together, we help people maintain or regain their freedom of movement.. We are all about excellence and innovation – in the people we employ as well as in our products and services. Great people drive our culture and you'll you have the chance to grow in an ever-changing field, improve access to care, and most importantly deliver the best possible patient care experiences. Our employees are actively involved in shaping both our company and our industry.

We are seeking a motivated individual for our Inventory Control/DeliveryTechnician in Rochester Hills, MI.

Position Summary:

This position is responsible for providing quality service and maintaining customer satisfaction. Fulfills product orders and delivery to each site based on daily requisition reports. Performs inventory checks and collects required information for reimbursement purposes.

Essential Duties and Responsibilities:

• Fulfills product orders and delivery to each site based on daily requisition reports.
• Performs inventory checks and collects required information for reimbursement purposes.
• Collects and verifies all information (prescription, referral) requests from Patient Care Coordinators to ensure reimbursement and processes upon return.
• Assures proper signature for delivery receipt and assignment of benefit purposes.
• Prepares and delivers product requisitions to each account.
• Conducts physical inventory at each account as needed.
• Establishes and maintains relationships with clients.
• Resolves product and service problems.

Knowledge, Skills and Abilities:

• Clean driving record and reliable, safe vehicle.
• Supply Chain/Inventory Control experience preferred.
• Shipping and receiving experience preferred.
• Maintain professional and technical knowledge.
• Ability to multi-task and be detail oriented.
• Organizational and time management skills.
• Effective interpersonal and communication skills.

Minimum Qualifications – (Education, Experience, Certification, & Licensure):

• High school diploma or equivalent.
• Office administrative experience, preferably in a medical/dental/therapy office.
• Experience with medical terminology, accounts receivable, insurance collections or billing preferred.
• Knowledge of Medicare, Medicaid a plus.
• Customer service experience.

Physical Requirements:

• Ability to lift, carry, push, pull or move up to 50 pounds unassisted
• Ability to sit, stand, walk, drive, bend, squat, lift, and stoop for an extended period of time

Ottobock is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected Veteran status, age, or any other characteristic protected by law.