Job description
This is a full-time position in Alexandria, VA. This position may also be remote.
- Collaborate and communicate with clients to identify and define software life cycle development scope, objectives, requirements and elaboration (people, process, and technology)
- Support the facilitation of requirements gathering sessions, documentation (Business Requirements Document (BRD)), tracking of requirements, and elaboration
- Ability to assist Project Manager, Business Analyst(s), and other support members in developing requirements gathering, and analysis
- Support Project Team with status reporting, scheduling, action, risk and dependency tracking, etc.
- Monitor, prioritize, and track software enhancement requests and statuses
- Plan, organize, and facilitate cross-functional meetings with business stakeholders and IT staff
- Capture and archive meeting/discussion notes, communication action items, and follow-up for completion
- Minimum of 2 years of experience in software development life cycle analysis, requirements, and project support
- Bachelor’s degree
- Excellent communication and interpersonal skills to develop and maintain strong relationships
- Demonstrated ability to collaborate effectively at all levels of the organization, from executives to front-line clerical personnel
- Expert proficiency with Microsoft PowerPoint, Excel and Word
- Strong analytical and problem-solving abilities
- Ability to take initiative and work collaboratively and independently
- Solid time management skills with ability to adapt as priorities change
- Legal authorization to work in the U.S.
- Minimum of 2 years of experience in a consulting (“trusted advisor”) role
- Experience with Jira (or other project tracking systems)
- Previous requirement gathering sessions, and elaboration communications
- Ability to quickly learn, understand, and work with new emerging technologies, methodologies and solutions in the technology space
- Experience with Salesforce or Microsoft Dynamics 365 CRM applications
The Department of Veteran Affairs (VA) mission is to care for those “who shall have borne the battle” and for their families, caregivers and survivors. Their core values focus their mission by caring and thereby guide actions toward service to others. Within the VA, the Veterans Experience Office (VEO), leverages customer experience data, tools, technology, and engagement to enable the Department of Veterans Affairs (VA) to be the leading Customer Experience (CX) organization in government, so Service members, Veterans, their families, caregivers and survivors choose VA. Within the VEO the Multi-Channel Technology (MCT) Directorate delivers easy and effective Veteran experiences through all communications channels.
About Aptive:We believe in generating success collaboratively, leaving client organizations stronger after every engagement and building trust for the next big challenge. Our work inspires people, fuels change and makes an impact. Join our team to be part of positive change in your community and our nation.
Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.
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