Job description

CSO is looking for a full-time Kitchen Manager for our shelter in Springfield, Friends of the Homeless.

This is a 40 hour/week position that will include a generous management benefits package and ample paid time off.

Duties include staff scheduling and training, menu planning, maintenance of nutrition standards, food ordering, shipment receiving, food storage, inventory management, food safety, food disposal, kitchen and equipment cleanliness and maintenance, and ServSafe compliance.

Responsibilities

• In conjunction with the Director of Foodservice, oversee the preparation, cooking and serving of 600 meals per day at scheduled times (breakfast, lunch, and dinner 365/day per year).
• Assist in the creation of weekly and monthly menus, including documentation of recipes, assurance of nutritional values, consideration of food costs, etc.
• Assist with staff scheduling, time-keeping, and staffing patterns (including breaks, accommodations, etc.). Ensures all shifts are properly covered.
• Provide regular supervision and direction to assigned kitchen staff.
• Train staff Cooks and Kitchen Support Workers in food preparation, meal service, food storage and other applicable standards.
• Orient volunteers and volunteer groups in conjunction with the Development & Volunteer Programs Manager and assures their volunteer service is both productive and enjoyable in accordance with agency customer service, safety, and sanitation standards.
• Manage daily food preparation, distribution and quality control practices of the department to ensure optimum quality of product and compliance with health, safety, and sanitation requirements and codes.
• Ensure proper sanitation practices in food preparation and cooking. Responsible for food rotation, labeling and dating of food, where appropriate.
• Work with Director of Foodservice to maintain inventory of food and supplies.
• Maintain proper documentation and record-keeping, including USDA compliance, past invoices, etc.
• Assist in occasional foodservice management at other CSO locations.

Qualifications

Three years' progressive experience in production kitchen; previous supervisory experience preferred. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to maintain boundaries and consistently carry out agency procedures while treating guests and clients with respect. Basic computer skills, including email, electronic timesheets, Microsoft Word and Excel. Possess and maintain all licenses and certifications required by law. ServSafe certificate required or must be obtained within 90 days of hire. Valid MA driver's license with good driving record.

Bilingual candidates are strongly encouraged to apply, (English/Spanish speaking.)

Benefits

We provide our employees with competitive salaries and a generous benefits package, including full coverage health and dental insurance and ample paid time off (vacation, personal, sick, and holidays). Additionally, we offer a 403B retirement savings plan, an employee referral bonus program, regular in-house training and professional development opportunities with free CEUs, and voluntary supplemental insurances at group rates, including short and long-term disability, cancer, accident and life. We also offer a premier employee assistance program (EAP) and personal cell phone plan discounts. Our work environment is flexible and supportive, with ample opportunities for collaboration within and across departments, programs and locations.

Our Agency

Clinical & Support Options, Inc. is a behavioral health organization serving individuals and families across Western Massachusetts. From our early days as a child guidance clinic, we have expanded into a full service behavioral health agency, committed internally to excellence while we collaborate externally with community partners to participate in a comprehensive system of assistance and resources for the residents of our communities. We employ over 650 multi-disciplinary staff, helping thousands of families over the past 50 years. We have community based office locations throughout Western Massachusetts, including Springfield, Northampton, Greenfield, Orange, Athol, Gardner and Pittsfield.

Our expertise, in a nutshell, is to support people in their progress towards self-sufficiency, no matter what challenges they face on that journey. EOE/AA

Job Type: Full-time

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday

Ability to commute/relocate:

• Springfield, MA 01105: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

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