Job description

Major Responsibilities:
Perform data entry of orders into Laboratory computer system

Using critical thinking skills, recognize the differences of order entry requirements based on client type, EMR type and/or spotlight accounts. Understand the complex relationship between test(s) ordered and specimen received. Examine specimens and requisitions submitted for proper identifying information, test orders, and acceptability of specimen collected.

Register and enter all patient and client demographics in the laboratory computer system. Enter ICD Diagnosis codes and insurance information. Enter narrative diagnosis on patient orders.

Identify questionable specimens and requisitions and utilize problem solving skills for resolution.

Perform specimen processing

Perform department clerical duties

Participate in Quality activities to ensure excellent customer service.

Education/Experience Required:
High school education or equivalent

Minimum 2 years of related experience in a health care setting

Basic knowledge of medical terminology

Knowledge, Skills & Abilities Required:
Customer service skills

Ability to interact effectively and communicate proficiently

Data entry skills. Competent in the use of keyboard, telephone and filing.

Typing and keyboard skills: Minimum 5000 keystrokes per hour (alpha, numeric) with 90% accuracy

Physical Requirements and Working Conditions:
Exposure to infectious biological specimens and sharps are experienced on occasion

Must wear personal protective equipment (PPE) when appropriate

Work requires the analytical ability to gather and interpret data

Must be able to handle stressful situation in a calm and professional manner

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

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