Join us as an Lead Intake Coordinator!

Full Time, Monday-Friday, Evening shift - 3:00 pm - 11:30 pm

How You Care for Our Patients

The Lead Intake Coordinator, under the supervision of the Chief Admissions Director, is responsible for facilitating the admission process, the intake staff and ensuring the directives set forth by the Chief Admissions Director are carried forward. As a member of the Intake and Admissions team the Lead Intake Coordinator is responsible for reviewing referrals based off the traffic light guidelines, be able to perform eligibility checks on insurances and obtain insurance pre-authorizations for those insurances that qualify as well as work in a fast-paced environment. The candidate must be able to multi-task and work independently as well as with a team. The Lead Intake Coordinator must be able to perform all the duties of a Mental Health Counselor, working up to a month in this role, alternating both roles, once completed, successful completion of both a mental health counselor and intake coordinator competency exam must be completed. The Lead Intake Coordinator is to keep the Chief admissions director updated minimally three times daily of the census, projected discharges and/or any issues affecting the department. The Lead Intake Coordinator is to have fulfilled all the requirements as an intake coordinator prior to being considered for promotion internally and/or hired externally must work as an MHC and intake coordinator as well as handle the duties of the Lead Intake Coordinator.

How We Care for You

When you join the growing MiraVista team, you're not just taking a job, you’re making a difference in people’s lives. As our team member, you’ll receive:

• 
  Medical, Dental, and Vision
• 401(k) match
• Employer paid short term disability (STD), long term disability (LTD)
• Employer paid life and AD&D Insurance
• Generous Paid Time Off
• Flexible Spending Account
• Tuition Reimbursement

You Bring Meaningful Experience

Successful candidates will have the following:

• 
  Bachelor’s Degree in Mental Health, Human Services or related field is required
• Prior experience in intake/admissions in a hospital setting is required
• CPR certification required.
• Previous psychiatric/substance inpatient experience preferred.
• Previous Intake/Admissions experience strongly preferred.
• Excellent verbal and written communication skills.
• Knowledge of Behavior Health and Substance Abuse treatment modalities.
• Ability to develop a therapeutic relationship while maintaining professional boundaries.
• Sufficient typing and computer skills to facilitate use of Electronic Medical Record.
• Crisis management and time management skills.
• Exhibit flexibility, creativity, and ability to manage stressful situations in a calm, organized and professional manner.

About MiraVista

MiraVista Behavioral Health Center is a new healthcare provider created to bring much needed psychiatric and substance use recovery services to Western Massachusetts. Located in Holyoke and accessible from all major highways, we provide expert, patient focused psychiatric, and substance use recovery treatment through a wide range of inpatient and outpatient programs. MiraVista cares for thousands of individuals in Western Mass region each year. We are a wonderful place to practice your profession, make a life-changing impact with patients and work with an exceptional team of psychiatric and addiction experts.

Work With Us While We Live Our Values

Our purpose it to provide compassionate, effective, inspiring care for those suffering from emotional distress and substance misuse, so they are empowered to lead fulfilling lives. We carry out our purpose by embodying the following Vista Values:

• Visionary — We aspire to set the standard for how behavioral healthcare services are provided.
• Integrity — We conduct ourselves in an honest and ethical manner.
• Safety — We strive to provide a safe environment for patients and caregivers.
• Transformational — We inspire our team members, our patients, and their families to lead fulfilling lives.
• Advocacy — We advocate for our patients and the services we provide and work to decrease the health disparities in our communities.

MiraVista is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.